[Resolved]  Loop Mobile — excessive bill & activation of plans without information

Address:Mumbai City, Maharashtra

i have been a loyal customer since many years and have been using loop mobile but since last 8 months loop has been charging me an advance rental of about 2 months every month , my call charges are almost nothing n hardly exceed RS 40 n the company has been generating a bill of 330 every month !!! finally i have been trying to call the customer care n even sm regional manager VISHAL DINGRE who was providing all lies!!!!! my last month bill showd a bill of 330 i askd him d reason n he said it is an advance tariff for an entire year. so i obliged and now dis month again der is a bill off RS 330 generated whr my call charges r juss RS 37 wch suggests an advance tariff rental !!!! i almost done wid loop bt dis is purely extracting money from people and testing one s patience
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Sidhesh,

We regret your inconvenience. Kindly mail us your phone no. at mumbai.[protected]@gmail.com so that we can assist you better.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Loop Mobile
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    37%
    Complaints
    536
    Pending
    0
    Resolved
    197
    Loop Mobile Phone
    +91 22 2844 0800
    Loop Mobile Address
    B Wing, 4th Floor, Eureka Towers, Mindspace, New Link Road, Chincholi Bunder, Malad (W), Mumbai, Maharashtra, India - 400064
    View all Loop Mobile contact information