Loop Mobile — cheating by wrongly deducting balance

swisss

from Surat, Gujarat

Address:

Mumbai City, Maharashtra

Loop mobile is a pathetic service provider. I have lost nearly rs 200 on unfair balance deduction from my mobile. These days i'm losing rs1 many times a day for something i am not even aware of and the costumer care is the most pathetic. They refuse to provide any help whatsoever.
My number is [protected]
Any help is more than welcome or else i am leaving Loop mobile for good.
LOOP MOBILE IS PATHETIC
DO NOT GO WITH THIS COMPANY, THERE ARE MANY BETTER OPTIONS, IN FACT ANY OTHER SERVICE PROVIDER IS BETTER THAN THESE CHEATS!

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Comments

Krupesh1989

from Mumbai, Maharashtra

I had recharged my no. [protected] by INR 222 today noon. and athen gone for sms pack of 27. But 54 got deducted. When called at customer care. they say that the server is down n system is getting updated and all things. After calling 5 times at last they told me the reason that the package got renewed. the amount that was deducted was twice the actual amount. when asked to take the complaint the agents say they cannot launch the complaint and the amount cannot be refunded. please help me i am a lower middleclass person and even 27 Rs is a amount for me. the agents who wasted my time for the cause were Dhiraj/Niraj, Sher ali, Arjun, Dharmendra and some senior. Please help me with my money.
Loop mopbile company not ready to take the complaint also.,