[Resolved]  Loop Mobile — Network issue

Address:Mumbai City, Maharashtra

I am complaining to loop mobiel about their poor network services. I am constantly in touch with their authorities ( customer care then nodal office and then appelate authorities) and there is no response in terms of work, they just giving me time it will be looked into from past 3 months.
I am facing serious problems from their services. I am facing a problem of no network coverage, call drop, one messages balance is deducted two times. Loop mobile technical executives are have visited my residence and checked all requirements and found out that there is network issue.
In midst of this i am paying without using the services of loop mobile. When i am at home call drop problem has cause damage to my impression in front of others and have to call back people again and again and there is not peace due to the same.
Even after saying i will take my complaint to next level they are not concerned about as if law does not take it course.

Kindly look into the matter. Looking for positive reply.
Regards
Vishal Lakhani. [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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I have been using this company's services since 4 years now and i am very upset because of poor network services, I have complained several times but there is no improvement in the service it is very bad the only response which I got is a call confirming that i have a network issue, I have two post paid connections and on both the numbers I have the same problem, I also wanted to know if I could change my service provider without changing my number as both my numbers are important for me
I have been using this company's services since 4 years now and i am very upset because of poor network services, I have complained several times but there is no improvement in the service it is very bad the only response which I got is a call confirming that i have a network issue, I also wanted to know if I could change my service provider without changing my number as my numbers are important for me

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