[Resolved]  Loop Mobile — CUSTOMER EXECUTIVE

Address:

Mumbai City, Maharashtra

Hello,
My Name is Sunil Jaysingh Dhere & I am using your Postpaid no [protected]. My no is deactivated since 01.02.2011 though I had made payment on the same day. The executive named Noor from your Mahamad ali Raod Branch told me that ‘the excess amt is 1000/- & credit limit is 500/- so by making payment of 400/- the no will be activated in 15 min’. I waited upto 4 hours & called to customer care at 3.00 pm on 01.02.2011, the customer care executive said the request has been uploaded & the no will be activated in 4 hours’. I do made calls consequently from yesterday but yours CCE’s are saying the same & every of your executive is giving wrong information & guidance but my no is not activated till time .
So I want to complain about all your executives’ who misguide & irritated me from yesterday & I am very much suffered about all this nonsence happened.
The Complain details of executives / CCE’s are mentioned below
1) Loop Mobile Gallery, Mohamad Ali Road are Noor, Pooja.
2) All the CCE’s talking with me from dated 01.02.2011, from 3.00 pm to end of day.
3) Your CCE Hemant, Anil, Shrirang, Neelam, Bhausaheb, Swapnil all talking with me from morning of 2.2.2011 .
Regards,
Sunil Dhere