[Resolved] Loop Mobile — Pathetic Service - Fraud

N

nathands

from Mumbai, Maharashtra

Address:

Maharashtra

Hi,

My account number is 6.118068.10.00.100007

My service was disconnected again.
The reason i was given is, My due on the previous bill of around Rs.250 was not paid.
As you can see, I have paid over Rs.1000 last month.
I checked by calling 198, i was told that My rental was Rs.549 per month and there was a Internet pack activated for Rs.299 per month.
I have no idea who activated that.

I get unlimited GPRS with this Rs.549 plan.
Why would i need extra pack.?
I was also told that the data pack was activated on 1st June.
So, I have been charged Rs.600 extra + taxes for a service I did not even need and was added without my authorisation.

I have spoke about this 2 days back when I called 198.
Yesterday I got a call asking me to pay the bill, I also explained this at that time.
I told both of them to make sure that my services are not disconnected.
But still my number is disconnected even after I paying what I have to pay.

I have been facing a lot of issues.
I am not gonna let this go anymore.
Please make sure my issues are resolved before I take this up with Consumer Court.

Thanks.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

N

Nilesh Vedpathak

Loop Mobile — Service

Mobile [protected]

Somebody suppose to come to my place for collect the bill payment against [protected] postpaid remaining bills. My mobile no. still remain disconnect status. Please send immediately somebody to my place to collect the bill. I am fed up with BPL gallery location. Not a single gallery near by me.

Reply

N

Nilesh Vedpathak

Mobile [protected]

Somebody suppose to come to my place for collect the bill payment against [protected] postpaid remaining bills. My mobile no. still remain disconnect status. Please send immediately somebody to my place to collect the bill. I am fed up with BPL gallery location. Not a single gallery near by me.

Reply

A

abhay_ab

from Mumbai, Maharashtra

Plz Checked my all call records of yesterday night between 10pm to 1pm
Many(near by all) loop mobile executives are Maaadarchodd, bhen k lode, As_hols, Mother [censored]rs
because they asking me my problems, then i told my problem to them, then they disconnect my call many times.

I m using [protected] BPL /LOOP Mobile from Past 2 year ..having 4 connection with me...
but I am facing a very very very bad network Problem..at my Residence at Wadia estate, Bail bazaar, Kurla (W), Mumbai-70.
I cant receive or make a single call from my home, Bcoz there is no network..
I have to go out side my society to do the same...even cant recv SMS also & many SMS are loss/laps by your system, They blocked my all incoming sms
(SMS problem is From 05/01/2010 to now)..
There is no problem in my SIM card & Mobile(I checked)& not also in my Phone message setting & message inbox is empty...
I had done many complaints to mobile executives, but they not giving my resolutions, they many people giving me wrong information many times & different different statements about my problems.
They making me angry by disconnecting my calls.
Now they are not taking my complaint about SMS problem.
Pls take strict Action against that people who want only FOKAT KI SALARY..

maadarchod people award in loop mobile goes to:
Vinod Shah, Sohail, & Senior executive Vinod
this people disconnect my calls without any reason yesterday night between 10pm to 1am..

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