[Resolved]  Luminous Power Technologies — Customer Care

Thank you Luminous team.
The after sales customer care service at Luminous has been of great help to me. When ever I have called up your customer care, my issues have been addressed in a very polite, yet professional manner. I must admit, being short on patience, I tend to get angry quite easily. However, the customer care people have not only managed to clear all my doubts, but also helped me with trouble shooting in the past. Their directions on the phone make things sound very easy and simple.. I appreciate the good work being done by the customer care team at Luminous!!
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have made my compliant for inverter Before 4days dt25/04/11 afternone one Oclock back No one has attended the same, inspite of promising service in 24 hrs. Very poor customer care.MODEL- (TT-10Kva -A[protected] till date 28/04/11 eveing 5 p.m attend this complent .




RAJESH SINGH
0 [protected]
[protected]@modexindia.com
Dear Sir/Madam,

main haridwar se aapka dealer meri firm ka name A.S.Services hai, Address, B-10.Alankar Palace, near shankar Ashram Jwalapur, Haridwar. UK.


main aapke vartman k complaint lodging system se bhut dukhi ho chuka hun complain timly follow nhi hoti. kabhi logding karne wala nhi forward karata kabhi aapka engineer card nhi hone ka bahana karta hai. ijis se time par kam na hone k karan custmer haumse badsaluki karata hai, or hamare retail counter par bhi fark padata hai.or customer tutate hai.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Luminous Power Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    138
    Pending
    0
    Resolved
    17
    Luminous Power Technologies Phone
    +91 40 4021 2148
    Luminous Power Technologies Address
    Plot no.18, Santoshima Colony, AOC Gate, West Marredpally, Hyderabad, Andhra Pradesh, India - 500026
    View all Luminous Power Technologies contact information