[Resolved]  Mahanagar Gas Limited — Non availability of new piped gas connection in due time despite payment in time.

Address:

Maharashtra

We at Flat No104,Radium Annexe CHS,Shreyas Colony, Off Aarey Road,Goregaon (East),Mumbai 400063.have applied for a new piped gas connection at Mahanager Gas Limited. and paid the relevant booking amount also(Rs.5500/-)We received a Unique Docket Number-[protected] Ref No: MGL/MKT/CRN/74313. Our application form number is 006277/1112.
Even after a number of times of follow up , we are not getting any response for the new connection. In a last mail dated 8th october 2011 from their side, they had promised to install the new connection by 18th Oct 2011 anyhow.But now 18th of Oct 2011 has also passed away and there is no response from them at all.
My old parents are staying on this address and they are suffering because of this non availability and delay.Now the latest docket number given by MGL is 870081 & BP No. is [protected].
How long I will keep getting such docket numbers only? And what's the use of them??
All we want is the new connection and that too IMMEDIATELY NOW.That's our right !
Please help us!