[Resolved] Mahanagar Gas Ltd. — Non Connection of Gas | |||
My mother a Sr.Citizen, Aged 93 yrs.has a Mahanagar Gas connection. Mahanagar Gas has installed the Meter etc but have not connected the gas supply. She has written letters which were hand delivered to their Bandra Kurla Complex office, she has sent emails to their Customer Service for the past THREE MONTHS and all they do is to send a standard reply as follows: Reproduced below is one of their many standard email replies form their customer Care . From: Support <[protected]@mahanagargas.com> Subject: RE: RE: RE: Request No: 427637 & 427717 & 438759 To: "'Kevin De Silva'" <[protected]@yahoo.co.in> Date: Tuesday, 26 October, 2010, 2:55 PM Dear Sir / Madam, This is an acknowledgement for the mail sent by you. The context of the mail has been once again forwarded to the concerned dept for further resolution / action. Your unique docket / complain number is 536673 & BP no is [protected]. Regards, Customer Care, Mahanagar Gas Limited. I hope some can help Reagrds, K.De Silva. Son of Mrs Lyra A De Silva. Bandra West, Mumbai. 400050 Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
I have had a similar problem for a new gas connection in the name of my mother who is 82 years old.
This is a company who are in public service and their way of operation is worse than govt. agencies. This is example of an ideal private company who think they are not answerable to anyone. Public has to take them to task.
No gas connection
Sir
Jupiter building Poonam sagar already have gas connection, I had applied for the gas connection for 003 B wings in the month of April; my application form no is SG/035805/1213. My cheque got cleared on 1-6-2012. I went several times, but they don’t give me the genuine reason for the delay.
Sir
Jupiter building Poonam sagar already have gas connection, I had applied for the gas connection for 003 B wings in the month of April; my application form no is SG/035805/1213. My cheque got cleared on 1-6-2012. I went several times, but they don’t give me the genuine reason for the delay.
I, MANISH J RAJA have many time tried to contact but to deaf ears, every time get the same repeated answer your details are with us we will contact you.
sir,
A/3, HILL PARK TOWER CHS, SURESH SAMANT ROAD, NEAR AGARWAL ESTATE, JOGESHWARI (WEST) MU7MBAI 400102.
OVER BUILDING GAS APPLICATION AS BELOW.
1. APPLICATION DATED 15/04/2008
2. APPLICATION DATED 24/12/2010.
3 .APPLICATION DATED 22/08/2013
LETTER RECEIVED ON 24/12/2010 FROM MGL
CUSTOMER RELATIONSHIP NUMBER (CNR) -= [protected]
UPTILL NOW CONNECTION NOT INSTAL IN OVER BUILDING
MIRZA SHAFIQUE BAIG
[protected]
A/3, HILL PARK TOWER CHS, SURESH SAMANT ROAD, NEAR AGARWAL ESTATE, JOGESHWARI (WEST) MU7MBAI 400102.
OVER BUILDING GAS APPLICATION AS BELOW.
1. APPLICATION DATED 15/04/2008
2. APPLICATION DATED 24/12/2010.
3 .APPLICATION DATED 22/08/2013
LETTER RECEIVED ON 24/12/2010 FROM MGL
CUSTOMER RELATIONSHIP NUMBER (CNR) -= [protected]
UPTILL NOW CONNECTION NOT INSTAL IN OVER BUILDING
MIRZA SHAFIQUE BAIG
[protected]
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G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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Mahanagar Gas Ltd. — No response for complains
I would like to inform you that, I have already logged more than 20 complaints to Mahanagar Gas Ltd since last one year but still my complain has not been attended and solved.My CRN No. is 197851.
My Mobile No. is [protected]