[Resolved]  Mahindra Scorpio — Front floor getting wet, not rectified

Address:Maharashtra

I had purchased my Scorpio LX in July’09 from Silver Jublee motors, Pune. Since last 4 months I have been facing a peculiar problem – there is water that is getting accumulated beneath the front seat floor mats. The situation is really bad when I am driving with my AC on. Once I had gone to Mumbai with AC switched on and the entire matting, carpet and floor mats were drenched in water.

Last week I had sent the car for my 3rd free servicing to the silver jublee workshop in pimpri-chinchwad. I had specifically asked them to correct the problem and told them to possibly check the AC pipe leakage inside the car as the problem becomes acute with AC on.

The car has come back from the service and instead of correcting this problem they changed my rear suspension bushes – when there was no problem with the drive. The vehicle has just done 13500 kms so there was no need to change the bushes!

And the actual problem of front floor getting wet has not been rectified despite specifically telling them to rectify the roblem. I need some help to address this problem as I am getting very frustrated and fear that the entire floor plate will get damaged if this is not addressed on priority.

My car details are following:
Scorpio LX – MH12 FK 5963
Model – July 2009
Chasis no – 92G44886
Engine no – HA94G21249

Rohit Kumar
M - [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Rohit, we are sorry to hear about your experience. We have forwarded your complaint to the customer care. We'll be getting in touch with you shortly.
Regards,
The Scorpio team.

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