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9%
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584
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0
Resolved
55
D1 Block, Plot No. 18/2 (part), M.i.d.c. Chinchwad, Pune City, India - 411019
Mahindra two wheeler — Faulty part fitted in vehicle
I have fitted a part in my kinetic Blaze bike (regulator assy) from "P B Motors in Senapati Bapat Marg-[protected]” dated 29/01/2011 but the part was faulty and not able to rectify my bike problem So when I visited the service center, first they kept me waiting for 1.5 hour and after that they have denied that the part belongs to them. After shown them the receipt of part they said we do not give warranty of the part. I asked them to check the bike for the problem but without checking they have asked me to buy the new one which again would cost Rs.2000. When I tried to talk with the owner (Mr.Amin) of service center he started abusing me and told their person not to take bike for repair, also 3/4 of their employ started fighting with me. This is the way they handle their customers. I logged complaint to their customer care but they have also responded properly and no action taken. Request you to take immediate action against this I cannot afford to spend thousands of rupees every time for the faulty parts.