[Resolved]  Make My Trip — Supporting Cheating Bus Operators

I have very bad experience to share with you. I booked bus tickets on 25th Sep 09(Mumbai to Hyd in Neeta travels -BUS[protected]) and also on 4th Oct 09(Hyd to Mumbai in konduskar travels -BUS[protected]).

As known truth, bus fares were increased to almost double the amount on these two days due to dusera festival season. As I booked these tickets well before i got them for normal price using your site. I was very happy as I got the tickets with ease and at affordable prices.

But both the bus operators realised that fares got increased and cheated everyone who booked tickets well before at normal price by cancelling the old bookings and sold the same tickets at incresed price to others.

The bad thing was that it was informed to me just 2days before my journey dates, I had to re-plan and pay extra money to get the tickets.

Out of all these, Make my trip was helpless. They dont have any control on operators. My concern is that by seeing their reputation, we book the tickets and if they dont look into issues like this, whome we can ask for help. Operators were just simply asking us to check with make my trip.

My suggesion is please dont encourage the cheaters, research and provide only the genuine and good operators in your site.

After facing such a problem, I never think o[censored]sing make my trip for booking any kind of tickets. As I am out of my city and am a bachelor I have to go to my home town atleast once in a month.

You will loose a regular customers like me because of cheating operators. Please remember.
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Aug 14, 2020
Complaint marked as Resolved 
 
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