Comments
Dear Joe:
At the outset, regret the inconvenience caused to you. While we accept international card, this was a temporary issue on our site where the error message was shown to customers who have used an international card but not selected the ‘Non-Indian card option’. We have fixed the bug now.
Please be assured your card is not charged for any of the transactions.
Appreciate your co-operation.
Do write to me for any assistance.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Ph: +91 [protected]
At the outset, regret the inconvenience caused to you. While we accept international card, this was a temporary issue on our site where the error message was shown to customers who have used an international card but not selected the ‘Non-Indian card option’. We have fixed the bug now.
Please be assured your card is not charged for any of the transactions.
Appreciate your co-operation.
Do write to me for any assistance.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Ph: +91 [protected]
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
email password login refusing to work and despite reporting it numerous times and asking for new password, it never happens.
Booking system records incorrect telephone reference number making it difficult to follow up by telephone enquiry where the original telephone number given is required as security.
Customer service staff have difficultly understanding spoken english. (that's if you can get through or follow their convaluted telephone system.
Problems with international credit cards - work sometimes and sometimes they dont. If you do not get a confirmatory message, the booking has not been made but the credit may have been debited.
My advice is stay well away from this company.