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I am travelling next week and as of today, I don't have any solution. Before a week or so, I was told that I have confirmed ticket for my departure flight on 4th, however, MMT has not issued the ticket. Everytime I am calling, I was told to wait for 48 hours (quoting tickets have been confirmed by MMT, but not by airlines ). In answer to my question, what will happen if airline doesn't issue the ticket, I was told that I have to take a flight with first option in this posting (meaning I would most likely lose my connection, as I don't have minimum required time of 3 hours b/w LGA and JFK). .
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In reference to posting number 2 and 3 above, now I have given option. With this option my total travel time is incresed by approximately 14 hours (as compared to when I purchased the ticket). From Ahmedabad to delhi to hyderabad to US (vie bombay i believe, staying almost whole day in hyderabad) . I requested better option, no luck till date.
No luck as of today (scheduled travel to India next Friday). On Wed, I was told that within 24 hours I will have ticket issued. Today (Friday), I was told that it would on Monday.
I booked my flight tickets for my wife and self from Mumbai to Houston on 30/07/11 and return journey on 15/09/11 from Houston to Dubai and finally from Dubai toMumbai on 29/10/11.
I request you to prepone my return date from Houston to Dubai on 14/09/2011 inplace of 15/09/11 i.e by a day. My booking ID no. is NN[protected].Can you help me please ? ...RN Bajaj
I request you to prepone my return date from Houston to Dubai on 14/09/2011 inplace of 15/09/11 i.e by a day. My booking ID no. is NN[protected].Can you help me please ? ...RN Bajaj
Why at the first place do MMT have to book tickets, which require change of airports. I am sure none of the other international flight agents book tickets requiring change of airports. I have booked for the first time using MMT, ended up spending 80$ more on a cab from LGA airport in NY to JFK NY.
NR2151115915224 - Partial refund
Train tickets were booked which was unsuccessful. And for this unsuccessful Makemytrip is yet to initiate complete refund. No positive response from customer service agents and no impact on the escalations. Dear Divynar,
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!
We regret the delay in response from our end. Understand the investigation is taking a bit longer than expected but rest assured we will close the matter at the earliest.
In future, should you require any other assistance, please visit https://support.makemytrip.com/customersupports.aspx?actiontype=COMPLAINTS .
Assuring you best of our services.
Team-MakeMyTrip Care
Dear Divya,
Greetings from MakeMyTrip!!
As per our telephonic conversation, please note that we have initiated the full refund of INR 1, 209/- on 11th Jun16. Within 3-4 working days depending upon your bank’s processing cycle, It will get reflect in your bank’s account.
Kindly do let us know once the refund received by you.
We request you to acknowledge the mail, so that I can close the matter from our side.
Regards
Team-MakeMyTripCare.
Greetings from MakeMyTrip!!
As per our telephonic conversation, please note that we have initiated the full refund of INR 1, 209/- on 11th Jun16. Within 3-4 working days depending upon your bank’s processing cycle, It will get reflect in your bank’s account.
Kindly do let us know once the refund received by you.
We request you to acknowledge the mail, so that I can close the matter from our side.
Regards
Team-MakeMyTripCare.
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