Dear sir,
To day i made a railway return ticket booking from: borivali to new delhi but after making payment it shows
"unfortunately, your transaction could not be processed because of a temporary connectivity problem. we request you to please try making the payment again, in case you still face any issue, please reach out to our customer care team for assistance on our toll free number at[protected]mtnl/bsnl) or[protected]all other major operators)"
So i had tried again to book a same ticket. again same message appeared.
Now a days i am really fed up with your system!!!
I was told by make my trip executive that they had received payment three time from my account. and i have to wait for two hours to get confirmation from their end. again i was told by mr. mhd ashar (sr. supervisor) that they have received payment only once, but m account details shows that the amount is debited to my account is double. (twice). mr. mhd asher is accepting that the mistake is on their end not from irctc site.
One more thing that the website of make my trip is not showing an payment rece3ipt from my account.
See attached jpg files which itself reveals the truth. i have received one mails for confirmation of my bookings.
Humble request, don't try to fool us, either change your system or else stop this online defraud!!!
In just one month this is the second time i am facing problem with make my trip.
Really unhappy customer...
Shailesh bhinde.
[protected] / [protected]
[protected]@gmail.com
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