[Resolved]  Make My Trip — international flights tickets

I have booked a international flight ticket between singapore to chennai ticket thru make my tirp and i have asked for a date change and they have cheched and charged a fare of addl 4,000 rs and confimed to issue the ticket in 3 to 6 hrs time Ref number IN 1102R0013503 .no reply or response even after 12 hours then called up again to check they told now the fare is increased you need to pay addtional 5, 000 Rs. then i asked why i need to pay this difference before of the error from the make my trip side. The call was put on hold for 30 min with no response at all......... this is kind of service i never expected from Make my trip. Then i have to disconnect the international call atfter 30 MIn..................

Then i have to call again and just paid the addl fare without mentioning any other stuff.. i do not want again the call put on hold and disconneted!!! It is very very painful to speak with customer care executives of Make my trip and get things done........be cool with lot of Patience
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Aug 13, 2020
Complaint marked as Resolved 
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I have booked a International ticket from Make my trip. from Hyderbad to Brazil, Argentina, Mexico and Dubai to hyderabad. we have asked for change of dates and initially they said it is no possible again continuosly calling to the call center number they have agreed and later agreed to change the dates of travel with extra dates change charges and additional difference in the flight fare. we have agreed to pay it. but now they are saying the tickets are not available till December. And not disconneting the calls.

And every disconnection it will be a hell as when we call again we will be attended by other executive, so we need to tell them whole story again. but lastly they just keep the phone. Can any of the authority take some action on this kind of service providers.

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