[Resolved]  Make My Trip — Cancel my ticket without informing me at last moment of my journey time

Address:Ahmedabad, Gujarat

I booked my bus ticket at makemytrip.com. My travel date was 13th October 2012. When I contacted bus operator for my boarding point & time, they told me that your ticket was not booked. I have the confirm ticket from makemytrip which is attached for ready reference. Then I contacted makemytrip for the same issue so they told me that because of technical error it was happened but your ticket is confirmed in non-ac bus instead of AC bus and was offering me Rs. 100/- gift voucher for their technical error which was accepted by me.

When I reached at my boarding point before 20 minutes of my bus departure time, Bus operator told me that makemytrip has canceled your ticket. I was shocked when I heard that. It was ridiculous. Makemytrip has canceled my ticket without informing me. I had called makemytrip at same time, they told me that bus operator has cancelled the bus. But I was traveling by the same bus by purchasing ticket from bus operator.

I cant believe that makemytrip such a big name in online booking had done that kind of things to me.

I really need to know why it was happened and what should i do for the same?

Regards,
Mahendra More
Mobile:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8076
    Pending
    0
    Resolved
    3068
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information