Make My Trip — refund fraud

Address:Srinagar, Jammu and Kashmir

Hi
I had booked a round trip ticket from Srinagar chandigarh and vice versa... the total ammount was. 5245... i had to cancel the tickets afyer a few days as the plan did not freeze... when i cancelled the tickets i was confir,ed that the ammount og rs 2745 will be refunded but they ammount that tjey refunded was only 1745 . I called them a number of times they accepted that it was a mistake on their part and will be rectified within 24 hrs but till date it has not been done and they are not giving a proper response if i call them again.
The details are as below

Customer name Mufti haseeb
MakeMyTrip Booking ID NF[protected],
Mobile number [protected]
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Comments

Dear Sir,

At the outset, we sincerely apologize for the unpleasant instance.

With reference to your compliant, please note that the balnce refund of INR 1000 has been processed on 27th Nov, 2012.

We value your business with us and look forward in assisting you with all your travel plans.

Regards,
Team-MakeMyTrip Care

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