[Resolved]  MakeMyTrip — Non receipt of concession vouchers

Dear sir/madam,
Reference is made to tele promotion from makemy trip on 11th Nov 09, wherein I was offered certain discount vouchers from the company on a payment of Rs. 7719.90/-. Though the delivery was to be made within 21days, I have still not recieved these vouchers. Thereafter on 31 Dec 09 I had requested the company to cancel the transaction on the grounds of non receipt and refund the amount which had been deducted for the same from my credit card. Reference is made to the telephonic conversation regarding the same with company rep Ms Neha on 31st Dec 09. A complaint on the same issue was e-mailed to the company 0n id [protected]@shiftthoughts.com. on 31st Dec 09. No positive endevour has been undertaken from the company side to refund my legitimate due which has been debited from my credit card account. Due consideration may also be given to the number of STD calls which I had to make to reach the company rep regarding the same
Regards,
Srinath
Was this information helpful?
No (0)
Yes (0)
May 11, 2017
Complaint marked as Resolved 
Verified Support
Jan 21, 2010
MakeMyTrip India Customer Care's response
Dear Srinath Pillai,

As communicated to you, the packet containing the vouchers was returned as the courier person was not allowed to enter the premises.

Kindly note, we had re-sent the vouchers to you thereafter.

Regards,

Devika Khosla

MakeMyTrip Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    MakeMyTrip India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    39%
    Complaints
    8085
    Pending
    0
    Resolved
    3069
    MakeMyTrip India Phone
    +91 12 4289 8747
    +91 12 4462 8747
    +91 12 4462 8765
    MakeMyTrip India Address
    Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
    View all MakeMyTrip India contact information