[Resolved]  MakeMyTrip — Incorrect date of Flight booking

Hi,

I would like to get to your notice that the date of booking mentioned in the confirmation email is 3-March-2010, despite my selection of 4-April-2010 as my travel date. Details of booking:

MakeMyTrip Booking ID FLTINT[protected]
PNR Number IX06820003
Passenger Type Adult
Passenger Name Prashant Nakil
E-Mail [protected]@gmail.com
Booking Date : 18 Feb 2010

I have reported this error in booking at the help desk and my complaint number is IN0912R0265660 and was informed that I would be contacted in 48hours.

I would once again like to describe the way I booked the ticket which may help you understand that it wasn't a fault at my end while booking.
I had started the process of booking and after clicking on the next button during booking, instead of 4-4-2010, it picked up and booked for 3-3-2010.
The travel time, flight details are exactly the same, but instead of 3-3-2010 the date needs to be 4-4-2010.

Please have a look into it at the earliest as I need to confirm my ticket for 4-4-2010.
Kindly contact me or let me know your contact details if you need to discuss this further.

Thanks in advance.
Warm regards,
Prashant P Nakil
[protected]
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May 11, 2017
Complaint marked as Resolved 
Verified Support
Feb 22, 2010
MakeMyTrip India Customer Care's response
Dear Prashant P Nakil,

With reference to your post above, kindly note that on further investigation of the technical logs of your booking activity on our website, the date selected by you was March 3, 2010 and not April 4, 2010 as stated by you.

If you would like a copy of the technical logs of your booking activity on our website, kindly let us know where we can email them.

Please contact MakeMyTrip Customer Support to alter your reservation as per your requirement.

Regards,

Devika Khosla

MakeMyTrip Care
 
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