[Resolved]  MakeMyTrip — cancellation charges extra against whatever shown in booking id

Address:

Hyderabad, Andhra Pradesh

Dear SIR,

I have booked a ticket with makemytrip with reference no : NF[protected]. Which i have to cancelled due to some rescheduling in my itenrary. The cancellation money which should come to my account is Rs 25275 (receipt attached) . But the money refunded to me is Rs. 23025 . They have not given any account of extra money deducted for cancellation. This is a case of direct cheating by such a reputed website.
Please do the needful and help me in this regard..


Thanks and regards

Akshay Kumar Sardana


Plz. find below the details of refund receipt which is send to me :


From: MakeMyTrip <[protected]@makemytrip.com>Add to Contacts
To: "[protected]@yahoo.com" <[protected]@yahoo.com>

NF[protected].CancellationConfirmation.pdf (86KB)


[protected][protected][protected][protected]


Cancellation Confirmation
Cancellation Number - IN1008R0097593




akshay kumar,

Thank you for using MakeMyTrip.com for your travel needs.

With reference to your booking, kindly find the details of your refund amount given below.

The refund will be initiated within 7 business days o[censored]s receiving the cancellation request. However, the time taken for the refund amount to reflect in your bank or credit card account is dependent on your bank. If the refund amount does not reflect in your billing statement, kindly follow up with your bank and quote the RRN for the same.

We look forward to assisting you again!

Team MakeMyTrip






Flight Details Base Fare Service Fees and Surcharges Amount

[protected][protected][protected][protected]

Indigo 6E 306 - Hyderabad (HYD) to Delhi (DEL)
Travel Date - Wed, 01 September 10, 20:00 hrs



Indigo 6E 309 - Delhi (DEL) to Hyderabad (HYD)
Travel Date - Sun, 05 September 10, 17:00 hrs
akshay kumar Rs. 3,344 Rs. 6,081 Rs. 9,425
(Cancellation charges) - Rs. 1,000

shalini raheja Rs. 3,344 Rs. 6,081 Rs. 9,425
(Cancellation charges) - Rs. 1,000

pranshu sardana Rs. 3,344 Rs. 6,081 Rs. 9,425
(Cancellation charges) - Rs. 1,000


[protected][protected][protected][protected]

Total Cancellation Amount - Rs. 3,000
Approximate Refund Amount Rs. 25,275