I have booked 5 tickets from kochi to kolkata on 26th March 10 in spice jet on makemytrip.
As per my understanding the spice jet flight is a connecting flight.
Passenger has to travel in SG112 from kochi to mumbai and then in SG804 from Mumbai to Kolkata.
Flight no. SG804 is NOT mentioned anywhere in the Invoice / E-Ticket / Itenary.
The E-Ticket also mentions "Non Stop" flight.
Feel this kind of incomplete information may lead to lot of confusion and miss of flight and also inconvenience to the passengers.
Its surprising to see such a huge miss at your end which forces me to conclude with the fact that I got a bad service.
I expect a compensation for the confusion caused.
Thanks n Regards,
Sinjini Unni Was this information helpful? |
Understand your point. But guess an “E-Ticket” is considered more valid than the communication show on to the person who is just booking tickets as the E-Tickets are given to 5 passengers who have NOT booked the tickets.
Secondly the E-Ticket mentions “Non Stop” Flight which again contradicts from what has been communicated on the site while booking.
At the end it’s the passenger who will suffer as he has Not booked the tickets and the communication on the E-Ticket is absolutely Wrong !!!