[Resolved]  Manhattan Credit Card — poor service, incorrect information and fraud charges

Address:

New Delhi, Delhi

From the basic start of issuing card to providing bills then to customer services. Fraudlent means and poor quality services.. Let me put in summary.

My Credit card number : [protected]

- Credit card sold on incorrect information provided
- Incorrect charges levied
- poor customer services. worst i have come across. customer services providing different information each type u speak to a different person.
- Suspected fraud on my account so reported it to customer care as per the sms instruction. Only to be told I need to call after 3 days and report the issue. So they did not register any complaint nor given me reference number.
- So poor was the customer services requested to cancel my card.
- I made all the payments and requested for points redemption.
- made the request 2 months to deliver point redemption. Not arrived to date.
- made several followup calls, got refernce that i am not available. This is very dishonesty on part of the company. All the bills arrive at time but when they have to deliver what they are supposed to their company cannot deliver. (Note : i got all the letters at my address and 24 hrs someone is available at house )
- Again requested to redelivery, it takes 10 days to deliver and again no show.
- same story repeats again, no delivery.
- customer services disconnect calls as per their liking

Here are few of the internal reference numbers:
742485 - vishnu
399221
126551
126465

Just service and fraud being done with customers.

Guys let me know how i can sue them in court.