[Resolved]  Maruti SX4 ZXI — No Clear information given

Dear Sir,

I choose to buy Maruti SX4 ZXi against Honda City and had procured the same through Motor Craft Sahibabad, I was been told that they have one December 2009 model which arrived to them in March 2009 and had given me the price, I was also speaking to Bagga link Patpargunj who were processing my car loan through ICICI bank were as Motor Craft processing the same through HDFC bank, My ICICI loan got approved from ICICI bank and I was ready to wait for HDFC bank approval as there was a difference of 1.5% in interest charges. Motor Craft assured me that if I transfer ICICI bank loan to Motor Craft they'll arrange to get me the ICICI bank loan at the same interest rate of HDFC, so I provide them the transfer letter and asked them to give me the calculation well in advance so that I know they are keeping their promise. In few days I got delivery of the car but ever since I am trying to understand two things for which I am not getting any answer from Motor Craft agents so far.
1. I asked them to show me proof that manufacturing date of the Car is December 2009 but it looks like they are making lame excuses about the same and not giving the information
2. They are unable to produce any document which shows that they had reset my ICICI loan at the same rate of HDFC bank.

The agents who had assured me the above are Bipin Singh and Anil who is his boss
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Aug 14, 2020
Complaint marked as Resolved 
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@Pinaki Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com

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