[Resolved] Matrix Cellular — Strategy of Making Customer A Fool | |
This Company lure you cheaper mobile Rates while you roam outside India. Once You get trapped. 1. They will take 10 thousand Rs. as security either from your Credit Card or by cash, Cheque or Draft. They will not tell When you will get this money back. May be after 1000 Calls to them and may be you have to beg or abuse them of court cases they can give you back. But Not easily. 2. They will allure you of Free Calls but you will NEVER Know that 3. They will NOT TELL YOU THAT person calling from INDIA will be Billed as International Calls 4. They will Charge you of Incoming calls which is not sure how 5. They will not tell you what and how the billing cycle is. 6. They will not Refund your money before Two months after surrendering the Card. 7. Customer care is ridiculous. They Know just three words to all your queries. Sorry Sir, I am extremely sorry sir, I donot know sir. 8. Better to buy a Calling Card-------biggest cheater these guys. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Good service of Matrix SIM
I bought a prepaid matrix SIM card for Bangkok which I used for the 4 days that I was there. Well within my budget and calling rated were also very affordable. It was good being connected without worrying about bloated bills.65%
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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I am Rajeev and I am genuinely sick of Matrix. Last week I went to Australia for 4 days on a business trip, and my bill was extremely inflated. I think that the money they spend on advertising is made by fleecing innocent customers like us. They are a bunch of robbers. I have had a relatively better experience with Clay Telecom - http://clay.co.in/landingpage.aspx . At least their bill was fine, and the network is great. I don’t know if they are the best, but they were better than Matrix. If anyone has had a similar experience, then do contact me at wanderlust.[protected]@gmail.com