Comments
I received the bill no AU709813 for mobile
number [protected]. I am not using this number because
after I came back on[protected] in New Delhi from
Melbourne, I am using my Vodafone number.
Moreover at my last call on[protected], I made the call
for 30 sec but your company had billed me for higher
time and at exorbitant rates. The call rate is AUD 0
.12 per 15 sec and 0.12 AUD flag fall for
international call . So it should be around 0.24 AUD
i.e Rs 15 only but you people charged me Rs 122.
Rectify the bill and I will not make the payment for
this bill
Hardeep Singh Bakshi
Mobile no [protected]
number [protected]. I am not using this number because
after I came back on[protected] in New Delhi from
Melbourne, I am using my Vodafone number.
Moreover at my last call on[protected], I made the call
for 30 sec but your company had billed me for higher
time and at exorbitant rates. The call rate is AUD 0
.12 per 15 sec and 0.12 AUD flag fall for
international call . So it should be around 0.24 AUD
i.e Rs 15 only but you people charged me Rs 122.
Rectify the bill and I will not make the payment for
this bill
Hardeep Singh Bakshi
Mobile no [protected]
I am requesting your company to
suspend my both connection from 7 April 2008 but when
i enquire from your free toll number on 22 Aug then
she told me they are active.
So what is the purpose of suspending the
connection from 13 July 2008.
Kindly do needful and do not penalize me for your
operator faults in not suspending my connection
hardeep
--- Anil Mishra <anil.[protected]@matrix.in> wrote:
>
> Dear Subscriber,
>
> This is in reference to your below mentioned mail.
>
> We would like to inform you that as per your request
> on 13/7/08 we had
> suspended the number.
>
> The bill bill which came on 2/8/08 pertains your
> usage from 22 to 23 JUNE.
> We assre there will not be any bill post 13/7/08.
>
> Hope this clarifies the matter and we seek your
> patience and request your
> cooperation in this regard.
>
> Should you have any suggestion or other inquiry,
> please call us at our toll
> free help line number,[protected]; at our
> telephonic Call Centre number,
>[protected]; or write to us at [protected]@matrix.in.
> We shall be glad to
> assist you 24 hours a day/ 7 days a week.
>
> We will appreciate if you don't click the 'reply to'
> option while reverting
> to this email; instead, we request you to send in
> your response to the above
> referenced email ID, for a prompt response from our
> end.
>
> Have a pleasant day.
>
>
>
> Regards,
> Anil Mishra
> Customer Support Team
>
> Matrix Cellular Services Pvt. Ltd.
> 1/1, Neem Sarai,
> Transport Nagar, Allahabad(UP)-211011
> Phone No: +[protected], 2232222
> Fax-+[protected]
> Visit us at www.matrix.in
>
>
>
>
> -----Original Message-----
> From: hardeep bakshi [mailto:[protected]@yahoo.com]
>
> Sent: Sunday, August 24, 2008 10:26 PM
> To: Support
> Cc: Networks
> Subject: Fwd: wrong billing
>
>
> To,
> Matrix,
> India. Dated[protected]
> Subject- Suspension of my mobile no [protected] and
> [protected] of Australia network.
> Sir,
> I have requested you to suspend my above Mobile
> number from April 2008, on
> your toll free number[protected].
> Yesterday I enquire from your office my both mobile
> no are active. I do not
> know whose is using my number and your company is
> billing me.
> Look into the matter and do not penalize me for your
> company fault in
> suspending my above mobile number.
>
>
> Hardeep
> Singh Bakshi
>
>
>
> Note: forwarded message attached.
>
>
>
> Add more friends to your messenger and enjoy!
> Go to
> http://in.messenger.yahoo.com/invite/
>
>
suspend my both connection from 7 April 2008 but when
i enquire from your free toll number on 22 Aug then
she told me they are active.
So what is the purpose of suspending the
connection from 13 July 2008.
Kindly do needful and do not penalize me for your
operator faults in not suspending my connection
hardeep
--- Anil Mishra <anil.[protected]@matrix.in> wrote:
>
> Dear Subscriber,
>
> This is in reference to your below mentioned mail.
>
> We would like to inform you that as per your request
> on 13/7/08 we had
> suspended the number.
>
> The bill bill which came on 2/8/08 pertains your
> usage from 22 to 23 JUNE.
> We assre there will not be any bill post 13/7/08.
>
> Hope this clarifies the matter and we seek your
> patience and request your
> cooperation in this regard.
>
> Should you have any suggestion or other inquiry,
> please call us at our toll
> free help line number,[protected]; at our
> telephonic Call Centre number,
>[protected]; or write to us at [protected]@matrix.in.
> We shall be glad to
> assist you 24 hours a day/ 7 days a week.
>
> We will appreciate if you don't click the 'reply to'
> option while reverting
> to this email; instead, we request you to send in
> your response to the above
> referenced email ID, for a prompt response from our
> end.
>
> Have a pleasant day.
>
>
>
> Regards,
> Anil Mishra
> Customer Support Team
>
> Matrix Cellular Services Pvt. Ltd.
> 1/1, Neem Sarai,
> Transport Nagar, Allahabad(UP)-211011
> Phone No: +[protected], 2232222
> Fax-+[protected]
> Visit us at www.matrix.in
>
>
>
>
> -----Original Message-----
> From: hardeep bakshi [mailto:[protected]@yahoo.com]
>
> Sent: Sunday, August 24, 2008 10:26 PM
> To: Support
> Cc: Networks
> Subject: Fwd: wrong billing
>
>
> To,
> Matrix,
> India. Dated[protected]
> Subject- Suspension of my mobile no [protected] and
> [protected] of Australia network.
> Sir,
> I have requested you to suspend my above Mobile
> number from April 2008, on
> your toll free number[protected].
> Yesterday I enquire from your office my both mobile
> no are active. I do not
> know whose is using my number and your company is
> billing me.
> Look into the matter and do not penalize me for your
> company fault in
> suspending my above mobile number.
>
>
> Hardeep
> Singh Bakshi
>
>
>
> Note: forwarded message attached.
>
>
>
> Add more friends to your messenger and enjoy!
> Go to
> http://in.messenger.yahoo.com/invite/
>
>
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+91 80 6649 1074
+91 98 1128 8888
+91 90 9993 4608
7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
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I took a sim card from matrix cellular two months back and paid a security amount of Rs 10000 and i returned the sim card around a month back and i didn't recive my security amount back i don't what the hell is happening their when i ever i call some one no response i am reall Pieced off.
Hence i suggest all dont take matrix in future. In uk many other service provider can give cheap call rates tham matrix.