[Resolved]  Matrix Cellular International Services Pvt Ltd — Wrong Billing for Travel

Address:

Gautam Buddh Nagar, Uttar Pradesh

I had never made any outgoing calls to India during the entire trip to Singapore. Matrix charged me for outgoing calls which I have never made. I have been charged under “Other Data”. I have never used any internet services during the entire trip. Still i have been charged for the internet services. I am a corporate customer of Matrix and have been regularly using the Matrix services for the past 6 years. I am really very disappointed due to the wrong billing. I have been following up with Matrix representatives- Vikram Ghosh & Yogita Yadav on this issue since Sep 10 2013, but still haven't got a resolution on the same.