[Resolved]  Matrix Cellular International — SIM Card -claiming Excess amount

Address:

Chennai, Tamil Nadu

Sir, The Matrix Cellular international service is not satisfactory. When I was travelling with my friend to Dubai from Chennai Intl' Airport the said service people are promoting the sale of SIM cards telling that Matrix SIM cards are cheaper than other SIM Cards. Asked me to pay Rs. 3500 which is enough, as if they are giving prepaid card on 30th April, 2013 and they told me simply to surrender the card on my return in the Matrix Cellular Counter, Chennai Airport which was closed on 12/05/2013. Then I proceed to Madurai. After landing in Madurai Airport, I asked the person in the Matrix cellular counter who is refused to get back the SIM card. Now they are claiming to pay an amount of Rs 6500 in addition with Rs 3500 which I have paid already. I am sure it is a fraudulent claim which I am not entitled to pay. Kindly take necessary action in this regard. Rev.Dr.I.Jeyachandran Tuticorin 02/10/2013