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After many years of relation, I found that Meru firm do not stand on their commitment especially on Arr, time ...they have useless excuses whether it is about chauffeur or else an customer executive...due to them I was almost about to loose my Int'l flight and this happened many times in past months / years ... this firm is still lacking as compare to other companies ... Drivers behave like mafia by asking straightly to cancel the booking, Executives react as If they understand us very well by communicating with their simple script "Apology for the In convenience" ...I found this cab firm has got the higher applicable rates in Indian market as compare to other organizations, yet the services are very - very poor...this is an free advise to all citizens that please beware and make bookings at your own risk, as later you will be helpless & no body will be ready to respond you or give you an alternate solution.
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I Agree with you and STRONGLY DISAPPROVE OF HIRING MERU, In fact I even found Meru drivers indulging in taking a longer route for a designated drop and than fighting with the customers, on providing substantial documented proof, Meru has been unable to come up with solution . I am trying to enquire if we can lodged a complaint with traffic police for the same if anyone has an idea let me know since Meru doesnt take any action except a enquiry call and there drivers keep fleecing customer .
I tried other cabs and found there drivers more professional and courteous and the fare charges come very less compared to a ride in Meru.
I tried other cabs and found there drivers more professional and courteous and the fare charges come very less compared to a ride in Meru.
Cheaters Meru Cabs and their Drivers
How #MERU cabs make money:
I was duped by the Meru Driver Subhash Chandra Yadav. He charged me on the credit card Rs 809. Told me that there was no network hence I ll have to pay him by cash. I also paid him by cash and then got a message from my bank that the money has been debited too. So he doubly charged me. I have called Meru many times but nobody is responding to me. This is pure cheating and extortion and the driver must be playing this prank with other innocent customers also.
How #MERU cabs make money:
I was duped by the Meru Driver Subhash Chandra Yadav. He charged me on the credit card Rs 809. Told me that there was no network hence I ll have to pay him by cash. I also paid him by cash and then got a message from my bank that the money has been debited too. So he doubly charged me. I have called Meru many times but nobody is responding to me. This is pure cheating and extortion and the driver must be playing this prank with other innocent customers also.
The drivers don't even know the correct route and sometimes take the customers to wrong route just to increase the kilometers. The same thing happened with me. I had to go to Panvel from Nerul ( Navi Mumbai). The driver wasn't knowing the route and took me to Mumbai Pune Expressway. I found that we were going on a wrong route and got it finalised when I saw the tunnel as there are no tunnels between Nerul and Pune. If I hadn't stopped him then the driver would have taken me to Pune instead of Panvel. The cabs are not even having GPS to know the correct routes. I had to ON my GPS to know where we were and to find the correct route. And the main point to be made is that the driver said that he went to Panvel just a day before and was knowing the route. But as I went forward I got to know that the driver himself stopped the cab after some intervals to ask the route to the passers by. Just because of this IDIOTIC mistake of the driver I had to pay almost 500 rupees extra.
Its for sure that I am not gonna use the MERU CAB anymore but I want my 500 rupees back. The company can measure the distance the driver went wrong, calculate the money and give me the money back !
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and about the ratings, if this case wouldn't have taken place then I would have given 5 stars, but now I am not just interested in giving you even 1 star. So, 0 STARS!!
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i can give you some suggestions, please setup GPRSs in your cabs so that this thing doesn't happen to someone else.
Its for sure that I am not gonna use the MERU CAB anymore but I want my 500 rupees back. The company can measure the distance the driver went wrong, calculate the money and give me the money back !
.
.
and about the ratings, if this case wouldn't have taken place then I would have given 5 stars, but now I am not just interested in giving you even 1 star. So, 0 STARS!!
.
.
i can give you some suggestions, please setup GPRSs in your cabs so that this thing doesn't happen to someone else.
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