Address: | West Delhi, Delhi |
I had called Meru Cabs a no. of times since last three weeks.Last four times I called was to book a car from Hari Nagar to Pacific Mall, Subhash Nagar but all to no avail. I was asked all the details all four times & then was asked to hold. But after holding, the response was " Sorry Ma'am cabs are not available.You can check after 2 hours for the availability".And, after 2 hours the response was still the same. Today again I called three hours prior to book the cab for 10:30 am from Hari Nagar to Janak Puri & once again I got the same response. They simply refuse to go on a short distance. This is very inconvenient for me as the doctor has advised me to avoid bumpy rides in auto & I had to visit the doctor only. And, what if someone has an emergency?? Last year I also booked cabs lot of times but I never faced such problem. This clearly shows that one can't depend on such Cab services anymore.I have travelled to other cities as well but I never face such non availability issues except Delhi.Kindly look into the matter urgently & make travelling in taxis safer & less irritating for us. Was this information helpful? |
Meru Cabs — Contradicting statements and refusal to travel short distances
Fool me once shame on you, fool me twice shame on me. This complaint goes against Mehru cab service all over India. Have tried on several occasions to book this cab service travelling a short distance. The operator though polite comes back to me in less than 5 secs, telling me sorry all mehru cabs in my city are booked for that time frame. This has happened not once, twice but many times with me. I although always seem to get them to deliver if i choose to travel long distance. This is a total scam and blatant lying on their part. I feel taxi services as the above should be fined for refusal to take customer where they want to go, and furthermore should be barred from operating in that city. Besides many of them try to add on misc charges such as convienience an a charge to turn on a/c. They can afford to do this cause they can get away with this. Please wake up and take action, to the officials reading this if any !!!!