Microtek — Inverter is out of order

Address:

West Bengal

From- N.M.PURTY Date- 23.04.2013
C/O .S.K. KARMAKAR
JANA KALYAN DURGA MANDIR
TALBAGICHA P.O.- TALBAGICHA
KHARAGPUR , DIST- PASCHIM MIDNAPUR
WEST BENGAL
MOB-[protected]
Email [protected]@yahoo.in

Sir,
I have purchased a MICROTEK Inverter from DAS ELECTRONIC KHARAGPUR DIST-PASCHIM MIDNAPUR (W.B) on 10.06.2012.Its model is EB 860 and Sl No. is 12AGPNH73217.Invertor became out of order on 18.04.2013 in the morning at 04.30 A.M. . Due to weekly closing of the shop on (Thursday) 18.04.2013 I couldn’t lodged complain the same day .I lodged complain on 19th April 2013 and I was told that It will be repaired within three days.Three days is already passed but I couldn’t even contacted .I reminded them on 4th day they assured that it will be solved on next day but it is not yet solved. It is very difficult to pass the days in hot weather when power is cut off and even having Invertor and how can I stay with your company If your service is so poor? Kindly arrange to solve problem very quickly That I may stay with you.
Address of the dealer is – Das Electronics (KGP) (12,13)
Inda Kharagpur
Paschim Midnapur
( West Bengal)
Phone No.[protected],227638
Fax[protected]