[Resolved]  Ministry Of External Affairs — user id and password for demat act

Address:New Delhi, Delhi

Respected sir, I had applied for new demat account and said account
has been opened on 1st april 2011 and i have recived welcome kit ( my
indoc no is[protected], BO ID is [protected] and appliction id
is ESI 382749). but pass word for trading account has not been
recived yet. In this regard i had contacted with demat custmoer care
centre ([protected]) for three times and they intimated the
above ID (ES 382749) and suggested me to contact SBI CAP CUMSTOMER
CARE CENTRE for pass word. As directed by your customer care centre I
contated with
SBI CAPSEC CUSTOMER CARE centre([protected]). while i contacted with
sbicap sec customer care centre they asked my id no and I intimated my
id no i.e ESI 382749, but they intimated to me that this no is
displaying in the name of an another applicant ( some lady name). In
this regard I
contacted three times with demat customer care centre as well as
sbicapsec customer care centre but no positive response has been
replied neither from your custmer care centre nor from sbicap customer
care. Demat customer care centre has intimated the id no i.e ESI
382749 is dispalying in the name of my name i.eDILLIP KUMAR MOHAPATRA,
where SBICAP CUSTOMER CARE CENTRE denied it and intimated that this no
is dispaying with another lady name.. In this regard i have mailed
for two times with you, but no response has been replied yet. lastely
I had gone to my SBI bracnh where this application has been filled up
and submitted but nobody helpped me in this regard. Please do need ful at
the earliest and suggest SBICAP SERVICE TO ASSIST WITH ME in this
regard and check the status with you and also suggest to sbicapse to
contact with DP Section. In this regard i had been guided by Miss
Roopali of SBI DEMAT SERVICE CUSTOMER CARE CENTRE and she suggested to
mail about this. It is therefor requestedsolicit solution may plsease
accorded in this regard and help at the
earliest to active the said account.
thanking yoiu with regards
Yours sincerly

DILLIP KUMAR MOHAPATRA

CONTACT NO [protected],

PAN NO AQNPM5618H,

MAIL ADDRESS. [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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