[Resolved] Fiat — Music System - Linea | |
Have been using FIAT Linea for the past two months. After 10 days o[censored]sage the buttons of the Music System became loose and would fall out of slots. The plastic moulding that holds the music system gave way (Its actually held by 4 plastic leads). Fortune motors at Navi Mumbai after taking 50 days to come back on replacement tells me that it is not covered under warranty and will cost 32000 (Thirty Two thousand rupees) to replace the same .. this is because fiat does not just sell the plastic moulding that holds the music system and we need to buy a complete new system, by the way the cost of a new Blaukpaunt system if fitted as a addition including speakers is 13500. Have written to all the people (Fiat CEO, Customer Service...) but am yet to recieve a response. I really love the FIAT Linea but sincerely hope that they do not kill this car in same way as the Palio Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
1 Comment | |
Comments
We had the same experience at Concorde Motors, Bangalore, managed by Mr.Hemanth SR a most unhelpful and inaccessible manager. They have found an easy escape in blaming Fiat policies for everything (but they have nothing in written from Fiat to confirm this) and charge extra for accessories and replacements. Fiat is more at fault because they don't take any action against such dealers. I think the Tata-Fiat JV must have a clause that they will allow Fiat customers to be fleeced, or the JV is off!
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