[Resolved]  Nair And Kem Hospital — Horrible and Disgusting Experince

To all Concern,
This is to inform you that the Mr. Dashrath Khadye (BMC Retired Staff -2003) Identity No. 2405874, worked in BMC E/ward from Year March 16, 1964 to July 01, 2003, as Mukadam later promoted as a Mistry got an major Heart attack on January 23, 2010 while he is admitted on the suggestion of his family Dr.Dalal and is in ICCU till today for which the Bill has gone to 87,000/- and is increasing day by day which is beyond my imagination, therefore we thought of shifting him to an BMC hospital in an ICCU dept, who claims that the Staff (existing and Retired) get the free medications and surgery done. But we were shocked by the behavior of the doctors in charge of the said department.
Just give a thought on the harassment we have faced on the arrival at Nair Hospital on January 28th at around 3pm to 5pm, first we were asked to meet the AMO (Cabin No.22)of Nair Hospital, from AMO we were sent to casualty (No.1), from there sent to ICCU dept (as the doctor in-charge told the beds are full). from there to Medical ICCU dept where the doctor in-charge was busy talking on his mobile who didn’t even bother to take a paper from our hand we waited for around 10 mins and the expression was as if he is doing a favor on us. After a while he said go to ICCU, they are supposed to look into the matter, again we were sent to casualty, AMO, a than to a shocking ward No22. on the 7th floor, which was a General male Ward, where the Lady doctor was kind enough to tell that My patient is in critical condition and is been admitted in an ICCU dept and she or me can’t take a risk of shifting the patient here. By all this activities by going to floor to floor it was around 4:45pm with no kindness or positive results.
If this is how doctors treat the relative of ex-staff who is in critical condition, cant’ even imagine the general public been harassed by your doctors. We were not even allowed to meet the Hospital Dean.
We had even asked the ICCU dept doctor to give in writing that the ICCU dept is full/ or do not have a sufficient machinery, which he refused to do so. but he suggested us to try all the BMC giving all this names, V N Desai (Santacruz), Sion Hospital, Bhabha Hospital (bandra), Bhagwati (Borivali), which I think if we go to all this hospital will be like not to get any treatment done to my Patient but leave him on God’s grace, which we CANNOT DO. Now Mr. Khadye is admitted in BSES Hospital managed by Brahmakumaris (Andheri) to get Angiography done and later might be BY-Pass.Our Next visit was at KEM hospital, which was even worst then Nair hospital, the doctor incharge told us that the Dr. Zubin Vaidya who is treating Mr. Khadye should talk to him only on the landline, which is 24136051 extn. 7800, we told him that we will dial Dr. Zubin’s cell no on our Cell and he could talk to him, which he refused, saying that there wont be enough network to talk on the cell, But to our surprise he himself was talking in every 2 mins on his own cell. Seeing that we were aware that he is not going to help us in anyway.
We really suggest that if you cannot do anything for the ex-staff please do not make the false statement that we provide the free service to all BMC staff, You might be giving it some patients who may be lucky enough to get this facility.
Finally only hopes are the Private Hospital where the doctors just take an advantage of the situation, because they themselves are well known to the BMC Hospital Services provided to Lower and Middle class people.
Hope somebody can look into this matter and help us in at least helping us by compensate not full but atleast 75% of our bill, as BMC is helpless to admit his ex-serviceman who serve for nearly 39 years.
Would appreciate if the necessary steps are taken as soon as possible.
Thanks and Regards
Mrs. Sunita Parab[protected]
Daughter of Mr. Dashrath Khadye