[Resolved]  Ndpl — hoolangism in service

My name is vipin kumar i am in london, i am writing on behalf of my parents who are very stressed becouse of NDPL hoolangism. My parents own a janta flat in rohini they live on first floor with two rooms only and a toilet or kitchen. As per conditions according to NDPL if somebody owns a two room janta flat there electricity load should be 1KW which is by default for every single meter. But the problem is we install an AC last year and one of my wellwisher told me that you should get your load increase by now then my parents went to Ndpl and did all the formalities and get there electricity load to 3KW after that somebody from the dept. came to check i dont know what and after sometime they made it to 6KW which is ridiculous, and so many uncertain bills which was my father trying to sought out with them in the mid time due date of bill lapsed and they straight away gone my home for the disconnection of electricity. This is not the way if it is clearly mentioned in the there are some penalty charges after due date, 30 days after the due date, 45 days after the date. How can these people come to disconnect the electricity without any prior notice. And in these bills they are charging so many things saying as the charges which a consumer doesn't know anything about. This is a proper Hoolangism in service of NDPL for the consumers i'll say consumer forum should definately do something for these kind of practices these people are like threatning people in day-light becouse most of the cases people doesn't know anything and some who know and try to speak at the end of the day they get shut becouse they not gonna get rid of this easily. They know if they try do do something by the time thier electricity will gone. I'll get back to you again with the details of the k.no and rest things once i'll get a reply. I want to see what our consumer forum can actually do for these kind of problems and help the consumers.

Thanks & Regards
Vipin Kumar