[Resolved]  New look laser skin clinic, lajpat nagar — New look laser clinic lajpat nagar

Address: South Delhi, Delhi

I got done laser hair removal treatment from New look laser clinic, Lajpat nagar, they asked me 3-7 sittings are required and maintenance sittings are also required. I paid in April 2009, 12700 for first 3 sittings. In 5 months i took 3 sittings, again my hair growth was same. Again i took a single sitting costing Rs 3850 in sep 2009 . After a month my hair growth was visible ,In jan 2010 again they asked me to take a package of 4 sittings of Rs 10000.I paid the same my hair growth was still prominent they asked me to take one more sitting i paid Rs 3500 once again in april 2011 . All in all i have spend 12700+3850+10000+3500=30050rs only for upper lip and chin. Also the asked me to get done some tests. i got done some medical tests as well of worth Rs3000. The tests were normal. Now my upperlips and chin hair are still visible and getting long hair on my chin region which were not there earlier when i consulted them they asked me to pay more only then the treatment will be done.
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Aug 13, 2020
Complaint marked as Resolved 
New Look Laser Clinic customer support has been notified about the posted complaint.
 
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A BIG “NO” TO NEW LOOK LAZER CLINIC, (Specially Greater Noida centre). FAKE, RUDE, & CHEAT.
In beginning they will assure you that in few sittings your unwanted hairs will be permanently removed.
Even they have put a banner on their reception counter stating “only two people can remove your unwanted hair permanently… and GOD is busy”.
I took several sittings for under chin hair removal from New Look Noida centre. In beginning they said that these are very minor hairs and will be permanently removed in 3 to 4 sittings. But even after 6-7 sittings the problem was as it is. When I asked them about this, they said these hairs cannot be removed permanently you have to take regular sittings for this.
Then I took 2 sittings from Greater Noida centre. The first sitting was done by PRIYA, she was a nice & polite girl. After sitting she told me that if you find any problem you can come for touch up/ Follow up sitting within one week’s time. Even the Noida center offered me follow up sittings.
But the second sitting was a horrible experience. Priya left the job and new lady there (named JYOTI) is very very rude. There is some renovation work going on at their centre. No proper arrangements were there for treatment. She started my treatment on a chair in their counseling room with a hurry as if she had to catch a train (God Knows). After treatment, when I reached home I saw a patch of hair left by her to be removed/ treated. I called her immediately, in the beginning she was not agreed to accept that she has left any hair to be treated and also said that there is no such thing like touch up / follow up. When I asked her that I can come to her clinic to show the patch she said please come on Wednesday (4 days after the treatment) I called her on Wednesday but she did not picked her phone. On Thursday I again called her, this time a male picked the phone and said that madam is out of station you can call later. On Sunday I again called her, this time she picked the phone and again said the same story that it is not possible that any patch has been left to be treated. I asked her to at least see it once for which she agreed very unwillingly. I went there, after examining the patch, to my surprise, she said that this is not a left over patch; this is re growth for which I have to take fresh sitting. I told her that I am in touch with you for this patch from the day I got the sitting, how can it be a re growth on the very same day of treatment. But she was so arrogant & rude that I preferred to leave the centre rather than auguring that lady.
I have decided not to go ever to any New Look Lazer clinics for any treatment. Search on google you will find so many complaints & negative remarks about New look lazer clinic.
A BIG BIG NO TO THE NEW LOOK LAZER CLINICS.
I went to the New look clinic for my freckles and they assured me that they will be vanished from my face after there laser treatment.But the results are pathetic i didn't find any improvement.After the laser treatment I thought that the freckles are getting lighter but only in 1 week they came back and now there is no improvement.No one should take treatment from new look clinic because it is just waste of money. I am regretting big time as they have taken 12000 Rs from me.
New look are fake, they are rude and biggest cheater. They thinks only about money and more money and the patient go to hell. This is how they treat their pateint. I suggest everyone dont come over here.

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    I-27, Ground Floor, Lajpat Nagar, New Delhi, Delhi, India - 110024
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