[Resolved]  Nikon — asking for replacement of product(camera)

Address:Kerala

i have bought nikon cool pix s2500 camera on 28 march 2012 serial num 71018400 having 1+1 year warranty from QRS Retail limited Thiruvananthapuram, Kerala. Till now i have visited nikon service centre many times than visiting places with this camera. From the date of purchase itself it showed malfunctions. At first it showed battery exhausted. Sales executive told that its coz of less charge. After few days the camera cant be switched on even after fully charged.3 times i have went to nikon servise centre in thiruvananthapuram. After some days they will return the product then the problem again rises after few days. Itz not the battery problem coz they have already changed the battery two times. I want this product to be replaced. I am sending this complaint because service centre personels here are irresponsible personels. I want this camera to be replaced as soon as possible.please take necessary steps.waiting for your favourable response

Adarsh S S
email id: [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Adarsh,

We regret the inconvenience caused to you. We have made a note of your contact details. We'll contact you and work to address your issue at the earliest.

Regards,
Nikon Team.
Ok. thanks for your response. kindly take necessary action as soon as possible. coz its been too long that am trying to get this problem sorted out.

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