[Resolved]  Oriflame India — Fraud

Oriflame Cosmetics(India) gav the training & we became members of oriflame.
The company does not feel necessary to disclose the terms & Conditions properly which proves that company does not have any ethics.They did not disclose that if your bill does not go beyond 1000 Rs then you have to pay the penalty of 35 rs on the total cost of bill.

This is something which proves that companies like oriflame make their business by cheating consumers.Something which other companies who are in direct selling business does not do.

There are other people as well who are already got cheated and left the membership.
They did not feel necessary to raise the voice but i seriously feel for other citizens of my country and did not want others to be cheated by such companies.
Was this information helpful?
No (5)
Yes (30)
Complaint marked as Resolved 
Verified Support
Nov 27, 2013
Oriflame India Customer Care's response
Dear Consultant,

We truly apologize for the inconvenience you have faced in this regard. We would request you to share your contact details and the consultant ID to complete investigation on this case.

Best Regards
Oriflame India
Verified Support
Mar 20, 2014
Oriflame India Customer Care's response
Dear Lalita,

We apologize for the inconvenience you've faced in this regard. Would request you to share your contact details, consultant id and local branch with us and the concerned team will contact you at the earliest.

Best Regards
Team Oriflame
Verified Support
Aug 14, 2014
Oriflame India Customer Care's response
@mywish : We would like to inform you this is a gift set procured from the global. It is Limited Life edition and is sold as a single SKU around the world. The individual products are not for sale and their MRPs is not available with us .

Regards,
Oriflame India Team
Verified Support
Feb 13, 2015
Oriflame India Customer Care's response
@Kanchana123

Hello Kanchan,

You've to get registered again with Oriflame as if a consultant doesn’t put an order for a year, her/his membership has to be renewed. We request you to share your contact number so we can ask somebody form your local branch to call and help you in this regard.

Thanks,
Oriflame India Team
Complaint comments 

Comments

Hi,
i am Rupal,
Company not giving proper product.
I have purchased Eye shadow color is Vintage Rose & i received color Greyish which looking very bad. in same code.
i dont like that eye shadow coz they give different color in order book & different in delivery . & i[censored] told them they do not agree to replace.
Very true about the oriflame business, its totally making people fool.
When I got introduced by this lady Kawal Preet bagga, i never knew she's just trapping me in her net.
She called me in some event, rather than the office in Cannuaght Place, new Delhi. Where they show some nonscense event, just to make people aware and fool that Oriflame business is best opportunity for them. Then, this lady head few helpers who asked to fill the registeration form and asked for Rs. 300 for it. Gosh... they were fooling me I didn't knew that. And this lady Kawal preet gave me 3 catalogues of oriflame. I didn't mentioned anything. juss told me that in 2 days I will get oriflame kit. Now let me tell you its more than 2 weeks now. No starter kit, nothing, juss telling me to give business of rs 1200, then that amount would be refunded to me. Gr8. Now tell me one thing this lady never called me, I was the only who was giving her reminder about the oriflame startup kit. And what she told me that in one day we have something speacial for me coming. Nothing next day happened like that. Then I again reminded her about the same, then she told me one more day to wait. Then I got pissed of because next day again nothing happened. And let me tell you before she was trying to introduced me to this business she used to call me like anything. WOW! wat a FRAUD.
Then next day I asked her to refund my Registeration fees of Rs. 300, then wat this clever lady did, she got me registered online, and made some other person my sponsor. And I started getting all such sales call from oriflame to make businesss. Now, tell me as nobody gave me consultation regarding the business terms & conditions. How would I do it? As I now read these complains against this business, now it alert me, thank you to all who suffered. But I was lucky that only rs. 300 was the penalty of loss for me, as I know these people will never return my money. And this lady Kawalpreet Bagga, who thinks she is very smart and says that she Top 15 INDIA at Senior Diamond Director at oriflame and earns 2.5 lacs per month...hahahaah, law should take legal step against her and oriflame, for cheating people like this.
This is her identity on facebook just to see her... lady in white https://www.facebook.com/profile.php?id=[protected]
hi, i m mrinalinee mrigtrishna, member of oriflame co.my code is 5022163.during my joining, i was assured that on making. 75 bonus points i will get a bronzing pearls worth rs.990.but even after qualifing in th scheme, still i m waiting for my gift.
easy to sell product and product also fine but oriflame dont give award and prize in time .whenever any award is launched in office the award will be given once we achieve oUr target then they said email confirmation not yet from higher authority.so next time oriflame better to launched any award: consultant will get award i[censored] achieved Ur target and email from higher authority (may be not enough fun to give award) so dear kindly give our incentive, prize, award we are in full time business .In the training commitment no 1 important...
My name srirekha anand rao my business is home appliances distibuter in total AP. my forum name RAMYA AGENCIES, # 10-2-289/120/49/4B, B.Rs, Classic Apartments, Near Masab Tank, P.S.Nagar, HYDERABAD-500 027. Cell:[protected].
I am tottaly agrre with Sonali, As i have shifted to Mumbai from Ahmedabad. I needed to change my communication address which is not changable online.

I called Mumbai office 100 times, no one is replying on phone, finally i sent an email and they replied to contact the ahmedabad office.
I am calling Ahmedabad office almost every day and wasting my money. I tried to call 1000 times nd wasted tons of money. Every time a single tape is ringing "all our customer care executives are busy please stay on the line as we are eager to talk to you", this is ridiculous and disgusting. I am fed up now. I am calling everyday and never get any executive on phone.
i am very unsatisfied with oriflame products.
always what products i wants that will be not available for every time
i think so it should be available at any time. then only we will get
interest to do business .
those products my friends using they want only those products .and
next month that products will not be in catalog .
from last three months i giving order for milk & honey, body lotion of
sunflower, grapes antioxidant cream & facewash, papaya shampoo,
& i am giving an order month of first date still am not getting
i want to know regarding availability of products .
hi i am a new consultant and i also faced a problem in bangalore. They took money for the product ordered and when I opened the pack, wonder colour lipstick worth 320 was missing. this happened in Jan 2012 and till today i am calling customer care and have also mailed regularly and every time they dont respond positively. After two and a half months i am told to scan the invoice copy. Customer care people are really horrible. They made me wait without picking my call for 32 mins one day and they disconnect the calls without speaking after making us to wait for a long time. After my manager's intervention they mailed me back after two months and now they are asking me to courier invoice or scan. They have made me loose my trust on the . company. I have spent more than the lipstick amount in trying to contact these cheaters. Somebody help me. Can I lodge a complaint in consumer court.
hey any o[censored] pls tell me how to get out of this membership
I agree with the fact that the company offers clearance or offers for product and does not have enough stock of it. The condition is you have to place an order for 1500 Rs to get the courier charges free. There are situations where you want to place the order and not have stock of any product that is on offer. The only day of getting all the products is on the first of every month. Who ever misses to place the order on 1st of the month, they will not get the products on offer. They want the consultant to achieve the target without supplying the required product in right quanitities. They should as well not disclose the offer to all but to only their top people.

There is no proper channel to pass the feedback to their company. There is no proper return channel for defective / damaged product. Even if you want to continue your consultancy, you end up being discouraged and not have motivation to continue. Just to match the order for Rs 1500, end up having a stock of products that you may not use.

There should be some strict action on their policies and curtail them from cheating people further
there is a girl name asna jamal... beware of her... she is a fraud... very big
here no. is [protected]
vo order mangati h n didnt pay the amount... bahane bnati rehti h hmesha
ye ldki asna jamal being consultant, dusre consultants se products mangvati h n products rakh ke pese nai deti n aisa isne 20peoples ke saath kiya h... beware she is too dangerous...
I agree with Pratibhans and Rashmiarun.First of all I place an order above 3000 to get it delivered so I do not have to go to the centre. Then they deliver the order but the wrong products. Some of these products are downright 3 months away from expiry date. Is this an ethical practice? They do not respond to emails and put you on hold for long hours. Absolute no customer service at all!!!
I hate the operations that Oriflame has in India, utterly inefficient and most unhelpful
this is not surprising for a company like Oriflame.. most of these kind of company tend to cheat and scam people..

I found a good advice here..

http://scamornotdebate.blogspot.com/2012/09/oriflame-scam-or-not.html

copy and paste the link in your browser and read the independent review so you may be enlightened..

ppl mahad dist raigad — pf payment not received in my account

sir i have not received my pf payment i have 11 month leave company i request to you early as soons possibly process my pf payment

sanjeev roday
mh/vashi/35719/685
Hi,

I have joined oriflame in december 2012. I ordered Rs 1250 every month according to company rule i will got gift of Rs 2076 + optimal set of Rs.2000 but my seniour madam Mrs. Shraddha Mishra cheated me and stolen my all gifts provided by oriflame. After that i was very disappointed and i quit from oriflame for such type of frauds. Now madam again called me and said to continue your work only b'coz to make her points increase
oriflame is cheating people there call center no which they gave in net and on book dose not work it is not existing at all term and conditions are also not told properly Oriflae is miss guiding indian people
Hi, I bought optimals white cleanser, toner, white day fluid, night cream and under eye cream, there is no results i found what i got is pimples and acnes. Then finally i complained to them and went to corporate office for return. They dont know how to treat customers. They even not ask me to sit felt very badly. VERY BAD CUSTOMER SERVICE
I am deeply disappointed with Oriflame as they are less interested to help any one. I was suppose to get one welcome gift when I ordered for the same that item was unavailable but after few months that bag was unavailable but the are not allowing me to reorder the same neither they are delivering the same. they don't even show any interest they simply avoid.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Oriflame India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    137
    Pending
    0
    Resolved
    30
    Oriflame India Phone
    +91 11 6625 9000
    +91 11 4040 9000
    Oriflame India Address
    1st Floor, L - 29 to L- 34, Radial 6, Outer Circle, Connaught Place, New Delhi, Delhi, India - 110001
    View all Oriflame India contact information