[Resolved]  Ortel Communications Ltd. Orissa — Download speed at Night

Sir,
I use ORTEL broadband internet in Bhubaneswar, Orissa. For 2 months i have been suffering because of VERY SLOW DOWNLOAD speed. My Plan is "ORTEL ECONOMY PLUS", as per my plan i will get free download from 12am - 7am @ 512Kbps, but for 2 months i am not getting proper service at free time as per the download speed is 10-15 KB/s. But in the other time than free period the bandwidth is good @ 512Kbps.

I have informed them about it, they told that it will be solved quickly but it hasn't been solved. I have informed about my problem about 1month before.

Please take action against them.
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Aug 14, 2020
Complaint marked as Resolved 
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Sir,
i use ortel broadband service in Rourkela, Orissa.As per my broadband scheme(ortel economy plus)its that from 12:00am to 7:00am the downloading is not chargable.But what is the use of taking such a scheme when the downloading is not as fast as expected during the free hours.

I request you to please take an immediate action
It needs to be understood that Free time will always be have less bandwidth as everybody is accessing. High traffic jam makes you move slowly. Happy surfing...
Mr Pritish, high traffic jam can easily b solved with an efficient n dedicated traffic inspector, nt by just baggng hansum salary nd by throwing useless bluffng words. Hope u did tk my words seriously.


JAGO GRAHAK JAGO!!
From last 5 days modem is in offline mode and is not receiving signal. customer care agent is saying we will solve it with in 24 hours..but still no results..I request you kindly take necessary steps to solve this problem..ORTEL Membership number is[protected]

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