[Resolved]  Overnite Express Limited — Non delivery of shipment

Address:

Bangalore, Karnataka

I have booked the shipment on 12 Mar 2012 from Bangalore to Jamshepur ([protected]).
Till 14th it was in Delhi. on 15th it was despectade for Kolkata, and after that no update in web track and today is 18th Nar2012.

I have contacted customner services Bangalore. Poor lady bluffs every time. She said that she will resolve it and call in one hour and then after 4 hours, i have to call and receive same answer.
There is no contact provied for escalation.

Today, i searched the Jamshedpur delivery address branch (cell-[protected]), and before i could speak, the person said that its sunday, holiday and disconnected.

Is this company is run by Banias/Marwaris or some professional.
I am yet to understand how they are running it. No one has clue about where the shipment is.

I would ask the concierge desk to stop overnight express in our company and will write to facilities as well. I have been a DTDC customer and never faced a problem to this extent. Its my mistake to opt for this disgusting organizations run by thugs.