[Resolved]  Overnite Express Limited — VERY POOR & PATHETIC SERVICE

Dear Sir/Madam, I ve booked a parcel from vasundhara enclave DDA market NEW DELHI (booking agent mrs rita:-[protected]) to below mentioned address via OVERNITE via docket no [protected] DATED 27/08 2013 But till date there is no update the parcel is yet not delivered, I tried calling to communicate with every person involved but the same is still not delivered. parcel Sent to :- Contact Name: Bhakti Fatania, (Phone: [protected]) Address: bhakti fatania c-202 raj hieghts MG road kandivali west opp anand nagar mumbai maharashtra 400063 Mumbai, email: [protected]@yahoo.com Parcel Sent by SWAROOP BISWAS 2ND FLOOR FLAT NO 4 NEW ASHOK NAGAR NEW DELHI -110096 [protected] Where is drs? Why till today no body has called Mr Bhakti Fatania, Phone: [protected] (for whom the packet is booked)and asked him weather he has received the parcel or not who AMIBAVA is when the parcel is booked for bakti fatania why it is handed over to amibava. From: Delhi -Mayur vihar - 1 [mailto:delhi.[protected]@bo.overnite-mail.com] Sent: Thursday, September 05, 2013 12:42 PM To: Prafull; SWAROOP BISWAS; 'Shilpa'; Harriet D?souza - Manager - CS ( Mumbai ) Cc: [protected]@yahoo.com; [protected]@ebay.in; [protected]@ebay.com Subject: Re: OVERNITE via docket no [protected] DATED 27/08 2013 dear all overnite team client clim non recved pls varify and close this metter today othervise we are disc hrb sir thanks&regrds prem kumar ----- Original Message ----- From: Chandni ( CS - MUMBAI ) To: SWAROOP BISWAS ; 'Shilpa' ; 'Delhi -Mayur vihar - 1' ; Harriet D?souza - Manager - CS ( Mumbai ) Cc: [protected]@yahoo.com ; [protected]@ebay.in ; [protected]@ebay.com Sent: Wednesday, September 04, 2013 2:51 PM Subject: Re: OVERNITE via docket no [protected] DATED 27/08 2013 Dear Sir, pleas find attech the drs scan copy Thanks & Regard's Chandni Customar Service Mumbai Rigional Office Overnite Express Limited Phone :+[protected] | 168 | E-Mail :[protected]@mum.overnite-mail.com ----- Original Message ----- From: SWAROOP BISWAS To: 'Shilpa' ; 'Delhi -Mayur vihar - 1' ; Chandni ( CS - MUMBAI ) ; Harriet D´souza - Manager - CS ( Mumbai ) Cc: [protected]@yahoo.com ; [protected]@ebay.in ; [protected]@ebay.com Sent: Wednesday, September 04, 2013 2:33 PM Subject: RE: OVERNITE via docket no [protected] DATED 27/08 2013 Dear ashwini/chandni, As per my telecon with Mr prem regarding below mentioned docket details the receiving party is claiming that they don’t have any person named AMIBAVA & they have not received the said parcel, kindly sent across the SCANNED COPY OF POD at the earliest to verify to whom the parcel is delivered, I tried to contact with Ms CHANDNI AT customer care Mumbai who is handling the case but no body is giving any response in the provided contact no:[protected] Also forward the contact details of the delivery person who has delivered the parcel also ask him to call me & give exact feedback to me & to party to whom the parcel is delivered. Why till today no body has called Mr Bhakti Fatania, Phone: [protected] (for whom the packet is booked)and asked him weather he has received the parcel or not who AMIBAVA is when the parcel is booked for bakti fatania why it is handed over to amibava. Dear Mr Harriet CS MANAGER MUM Its been 8-9 days this consignment is sent across & the same is not traceable till today, now m getting fedup with your tardy services & response, earliest action is needed or I will have to file consumer complaint & POLICE FIR & ask you to return the parcel immediately & claim for compensation for mental harassment trauma & frustration due to your such poor service. Hoping to receive a comfirmation call to receipt of said parcel from your local delivery person or the receiver. Receiving parties Contact Name: Bhakti Fatania, Phone: [protected]) Address: bhakti fatania c-202 raj hieghts MG road kandivali west opp anand nagar mumbai maharashtra 400063 Mumbai, email: [protected]@yahoo.com Senders name & address SWAROOP BISWAS 2ND FLOOR FLAT NO 4 NEW ASHOK NAGAR NEW DELHI -110096 [protected]/[protected] From: Ashwani (RO-DEL) [mailto:[protected]@del.overnite-mail.com] Sent: Wednesday, September 04, 2013 1:37 PM To: Delhi -Mayur vihar - 1; SWAROOP BISWAS; [protected]@mum.overnite-mail.com; Harriet CS MGR Subject: Re: OVERNITE via docket no [protected] DATED 27/08 2013 Dear chandni, Please follow the below Mail & arrange the DRS Thanks & Regards Ashwani Chauhan Customer service Executive Overnite Express Limited Delhi Regional Office A-221, street No-6 Mahipalpur New Delhi 110037 Ph : +[protected] Mob# [protected] Email Id: [protected]@del.overnite-mail.com Website-www.overnitenet.com ----- Original Message ----- From: Delhi -Mayur vihar - 1 To: SWAROOP BISWAS ; Ashwani (RO-DEL) ; [protected]@mum.overnite-mail.com Sent: Wednesday, September 04, 2013 12:53 PM Subject: Re: OVERNITE via docket no [protected] DATED 27/08 2013 dear ashwani pls verify this case clint clim non delver pls arrenge drs scan today any cost thanks&regrds prem kumar] [protected] ----- Original Message ----- From: SWAROOP BISWAS To: delhi.[protected]@bo.overnite-mail.com Cc: ghaziabad.[protected]@bo.overnite-mail.com ; [protected]@gzb.overnite-mail.com ; [protected]@del.overnite-mail.com ; [protected]@yahoo.com ; [protected]@ebay.in ; [protected]@ebay.com Sent: Tuesday, September 03, 2013 3:42 PM Subject: OVERNITE via docket no [protected] DATED 27/08 2013 KIND ATTN:- MR PREM Dear Sir/Madam, With reference to our telecon,I ve booked a parcel from vasundhara enclave DDA market (booking agent mrs rita:-[protected]) to below mentioned address via OVERNITE via docket no [protected] DATED 27/08 2013 But till date there is no update the parcel is yet not delivered, kindly give update at the earliest I tried calling customer care no but there is no response earliest action will be highly appreciable. Sent to :- Contact Name: Bhakti Fatania, Address: bhakti fatania c-202 raj hieghts MG road kandivali west opp anand nagar mumbai maharashtra 400063 Mumbai, email: [protected]@yahoo.com Phone: [protected]) Sent by SWAROOP BISWAS 2ND FLOOR FLAT NO 4 NEW ASHOK NAGAR NEW DELHI -110096 [protected]