[Resolved]  Panasonic — air conditioner not working properly

Address:Maharashtra

I had bought a cube a/c from my local dealer in on 28/03/2010. Since then i have been facing problems with m
my a/c. I have had to get it serviced already more than 4 times as i hv a problem with the cooling. Whenever i hv lodged a complaint the a/ has been serviced but my only problem is that once warranty is over i will hv to spend every alternate mnth for servicing. I hv spoken to the area head of panasonic mr. Gilbert also he also is aware about my problem and he had asked e to mail him details but he has not reverted back to me since then. I have only 2 mre mnths remaining on the warranty and i need panasonic to give me a permanent solution. I had also complained regarding the same at the contact centre and i am sure they have a record of all my complaints. I hope my grievience is addressed. Thanks..
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Kavvita,

We regret the inconvenience you had to face and would like to help resolve this issue on priority basis.
We have made a note of your complaint and request you to kindly provide us with your Customer ID Number, address and contact details so that we can look into the matter.

For any further assistance, please feel free to write in.

Regards,
Panasonic India

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