[Resolved]  Panasonic — NO PRODUCT in stock money taken || Not refunding

Address:

Gautam Buddha Nagar, Uttar Pradesh

I have purchased home theater from the below mentioned showroom.

Panasonic Brandshop
234, 2nd floor, Great India Place mall
Tel:[protected]
Noida

Bill Number TIN:- [protected]

Its been 1 week they have not delivered my home theater. At the time of purchase i requested to give the product, they replied we cant give you. We have a delivery process and we will deliver you today itself. But its been 1 week they have not delivered.

When i called they replied we have only one piece but there are scratches on the speaker if its acceptable we can deliver it to you. After 2 days they started saying take the DISPLAY piece other you have to wait.

I am calling again and again and they are not entertaining me , they are picking the phone and use to say the person who is dealing with u is in washroom/busy/dealing with another customer.

Its been an pathetic situation.

Can you please CLOSE such stores who can't supply the goods to customers. No one knows how to deal with customers.

I have sent email to Cust Care "[protected]@npi.panasonic.co.in" they gave me number of Sales Head Mr.SP Singh at [protected],[protected]. He received my call and listened the issue and asked to gv 1 day. but after one day he is also not picking my phone. When i call from another number and he received the call. He was speechless

Dealing person :- Anand [protected]
Sales Head :- SP Singh [protected]
Cust care :- Gayathri [protected]

Please take an action. I am really frustated..