Panasonic Plasma 42" TV — 5 months over still tv was not installed due to non availability of wall clamp

Address:

South 24 Parganas, West Bengal

it is very very unfortunate after purchasing the above plasma 42" panasonic tv on 28.01.2012 it was not i nstalled since 5 months due to non availibility of wall clamp.It is very very unfortunate inspite of several phone call to floor manager Mr.souvik and Mr Sandy neither they receive the phone or any help to solution the problem.Your CRM dept lady also avoiding tendency.I have totally faid up with their behaviour. Even they have not shows any coursey to reply my email also which i have given on 16th May.I have purchased the total consignment of Rs.70592/-vide bill no/order no [protected] dt 28.01.2012 at 19.10.27 time. I ha ve mentioned in email and intimated them I have not received any seperate box vide their delivery note no 81219244 dt 29.01.2012.
Under the above circumstances still today your floor manager Mr souvik and Sandy still no response in this issue.I am seeking your immediate intervention and take proper action against these staff for harassing the high end customer for a long time and arrange to solve my problem by installing the TV.
Sujit Kumar Mitra,Mob no [protected]