[Resolved]  Parveen Travels — Poor service

Parveen travels service is the very very worse service i ever seen. The people working in the travels are not professional using profanity words againts us and i am sure they will do anything for money. I booked the tickets to hyderabd in 1x2 Volvo, but these guys gave me seat in 2x2 volvo when i asked for the deduction in the ticket fare, the guy in the koyambedu office is saying us, i[censored] want go in the bus or else nothing we can do. i got fedup and i asked them to cancel the ticket the guy happily replying there is no way that he can reimburse the money and also he has asked me to complaint that to whomever i want. Parveen travels has lots of rowdy people they dont know how to repsond to the others...Please i[censored] want to enjoy your trip DONT EVER CHOOSE PARVEEN TRAVELS IN YOUR LIFE

One of my worst journey happened when I and my family members travelled in Parveen Travels From chennai to Kumbakonnam Via Chennai-Karaikudi .it was an AC King Long Semi Sleeper Bus.Once the bus was taken from Egmore, there was some technical problems near KMC and stopped for almost half en hour.Again at Koyambedu bus stop they continued with the repairing work.When we reached Pondicherry around 1 pm, the driver stopped at their parveen travels office and when I requested him that our people(ladies) want to go for rest room he very much unwillingly accepted for it with peevish attitude.Then we went to sleep and when I woke up around 5.30 am we have reached Pudukottai (Appx 80 kms Further up from kumbakonnam) .When I told the driver that we have to get down at kumbakonam he cooly told us to get down and take a Govt bus to kumbakkonam.Though partly it is my mistake that I should have been more alert instead of relying upon these people, I expected the helper or driver to know who have to get down where and give them signals when the appropriate station came.Instead the helper himself is in a deep sleep.Finally we came to Kumbakonnam through the Govt Transport Bus.

this is niruban from pondicherry. i m travelling to kodaikanal with my parents frequently in parveen travels as my native is kodaikanal. my relatives from there also wil come here in parveen travels only. we were members of the parveen family.we had the privilege card too.


but, WE ARE NOT SATISFIED WITH THE BUSES PLYING TO KODAIKANAL. they are highly uncomfortable. we dont have the feel of travelling in an air bus, semisleeper type. the condition of the buses are worsening in the past 3 years.


IN SHORT, TRAVELLING IN YOUR BUS PLYING TO KODAIKANAL IS NOT WORTH THE MONEY.


Hence, i request you to allocate a NEW air bus, semisleeper type to kodaikanal.

Hi sir my name is Fairoze ahamed i have travelled in your travels on the date of 21 may 2009 in the route of chennai to paramakudi bus.I have booked my ticket in internet i have travelled with my dad, my mum and my sister in law total four tickets we have booked the seat nos. are 5, 25, 26, 27 i sat in the no of 27 that way i can treat my famiy well, as well as i can enjoy my trip on the window seat thats why i preffered that seat and i have booked that seat particularly in net.After few hours bus is on moving the travels crew member asked me to change your seat because one couple is coming for this seat can you adjust for this, i said ok i can adjust if i will get window seat he said ok i will provide you window seat i trusted him, i gave my seat to that couples after they sat the crew person gave me non window seat i asked him why you are doing like this you assured me thats why i gave my seat he replied you get a seat go and sit if you will talk too much i will cancel your ticket and i will make you get down from the bus.I have never expect that parveen travels service like this my entire family was upset on that incident we all are lost our trip enjoyment all things.So please kindly take action for this incident which i have ben cheated by your crew member.When i came from paramakudi to chennai i came in to other travels i didn't prefer your travels because of your crew member activties i hope your concern will take action.
thanking you,
R.FAIROZE AHAMED

One month back I had booked a ticket online using Debit card, ticket was from Pondy to Madurai, unfortunately the system got hung-up, and immediately I got message information on my mobile that the ticket amount Rs.320 got debited from my account and the seat did not get confirmed. Immediately I contacted Mr. Rafique on the mobile ([protected]) he said plz send your bank statement I will look into the matter.
The Bank statement was sent immeditely, and also I confirmed with him that he had received the statement. Till Date there is no response from Parveen Travels or from Mr. Rafique. I shall wait for another week, if I dont get any response than I shall go legally.

Parveen Travels of late has been detiriorating in terms of services. It so happened that I travelled on 26 Dec 2010 by 1330 Hrs A/c bus from Periyar Bus Terminus (Madurai) to Chennai, that these guys saved on the water bottles which would be worth nothing. The conductor and the driver when approached got wild and said it was not their mistake and its their management's mistake, but what is the mistatke of the poor passanger in this bargain. The conductor and drivers were also reluctant to stop somewhere to purchase one bottle of water.

Due to a political meeting at Singaperumal koil, the bus got jammed in traffic and could reach only Tambaram at around 12 midnight and these people got the people down from the bus and put on into another bus (non-ac) to complete the other part of the journey.

Not only this, the curtains of this bus is believed to be have never washed especially the rear ones. There is huge potential breeding place for mosquitos in the rear side of the bus.

Worst. I had never expected such a worst experience with Parveen. I have always been happy and joyful travelling with Parveen in past. Now, I have chose not to travel by Parveen and Shama Sardar.

K Mukund

Hi,
I Traveled chennai to coimbatore on 13/05/2011 in Parveen travels. My boarding point is central at 5.45PM but they came at 6.45PM to pick up to koyambedu. My bus departure time is 7 PM. but bus came at 9 PM. (2 hours late).
Bus was breakdown at 1 AM due to NO Diesel.(very worst service).
Driver is a new person, we called travel manager, he didn't pick our calls.
After 2 hours Police officer help us for Diesel.

Finally we reached coimbatore @ 9 AM.

Very Very Bad Experience..

I like to share and alert all the passengers who prefers Parveen travels for their important works, Please dont choose Parveen to travel to Kerala .

On 7-7-2011, Took a ticket to malapuram via red bus, choose a window seat number 8 but the seat which i got was also but not a window seat, that is acceptable since its ladies seat they have rights to suffle .

Haven't taken ticket to malapuram, they didnt drop me at the malapuram not even near to malapuram . i am afraid why these cheaters charged me for malapuram and also promised the bus will reach malapuram at 6.30 am .

Being a lady, i struggled lot to reach malapuram, i have spent more than half of the ticket price to reach malapuram .
spending money is not an problem, but they dont even have a heart i am a lady and traveled alone in parveen because its safe and secure, but actual thing happened is just opposite .

called parveen and made a compliant, No response from the department .

My appeal to management is i[censored] can't dont promise ..please . we have lot of option in the market . shame on parveen travels

Good bye to Parveen .

I

I am writing this mail with very dissatisfaction what I had during my last journey with PARVEEN TRAVELS.

I have booked my Pongal ticket (for 14th Jan’12) on 14th Dec’11 from Chennai to Madurai. It was a 2x2 Hi-tech semi sleeper -41 seater Non A/C with Fare Rs.427.50 – Booked by net.

I selected the boarding point as New Perungalathur and it was clearly mentioned in your ticket as GST Road, New perungalathur, Chennai -63, Land mark – Akash bhavan hotel.

Normally, we can catch the bus at the same landmark which is connected with JEBA travels (Located in New perungalathur). I was reporting by 09:45 PM against my departure time of 10:00PM. But before 1 week of 14th Jan’11, Parveen travels afford a new office in New perungalathur which is 1.5 Km away from Akash Bhavan hotel.

Worst thing in this, Nobody in perungalathur office was communicated regarding address change of office & Bus departure, even though I was mentioned my mobile number in my ticket. Since it was a rush time, I was not able to found the new address on time and finally I missed the bus & I paid extra Rs.250 for getting ticket in the next bus (Volvo A/C). I attached the copy of ticket for your kind ref.

Why I should pay extra rupees (Rs.250) for communication lack by Parveen/ The peoples in Parveen

Feb 26th I had booked a ticket online using Debit card, ticket was
from Madurai to chennai,
I got message information on my mobile that the ticket
amount Rs.684 got debited from my account twice total amount is Rs1368 and the seat did not get confirmed.i got the Rs 684 on 10/03/14 there after i called to ms.devaki madam i am informed to her she told with in 3 or 5 working days that amount atomatically credit my my account but stiil i didnt get that amount.nobody is nt response properly

Regards

M.Ramanathan

I travelled from Salem to Chennai by Parveen Travels Yesterday along with my family. We booked ticket in Parveen website and booked Multi Axle valvo since we want to travel Hastle free and in AC. Worst thing is the bus they sent was not Multi axle and AC was very poor. We coludnt able to sit in the bus since the travelling was in afternoon time. Also there was so many confusions regarding in the seating. The bus reached late 45 mins late also.

So far I have advised my friends & relatives to travel Parveen or SRM. But I will not support parveen any longer. This is CHEATING from Parveen not arranging Multi axle as mentioned.

We had a parveen travel bus for a trip to Alleppey. bus was not good, did not had any ventilation. Since its a long journey, we ask for two drivers, but they provided only one. Even the driver did not know the way or route to reach alleppey. So, Instead of 14hrs travels, we ended up travelling for 21hrs which spoil all our plan. The same happen even while returning to chennai.


Very Very Very Very Worst Travels in Chennai...

The worst travel experience I had when booked my ticket in this travel from Bangalore to Chennai.

The bus was suppose to be at Silk board at 10:35PM but didn't showed up till 11:45PM. Since no place to wait for the bus to arrive need to stop at the end of the bridge (where they said the bus will stop) drenching myself in the unexpected summer rain.

No one was responding to call made by us. Once the bus arrived someone else were sitting in our seat which is reserved for us (then got to know they sell ticket for more rates and ask them to sit in the free seats). Shocked to know this from an reputed travels.

On board assistance were also no where interested in answering any queries from the passengers. All of them just want to loot money from the passengers and behaves like they are doing some social service to the passengers.

Request to Parveen Travel owner: IF YOU GUYS ARE UNABLE TO RUN THIS TRAVELS, PLEASE QUIT FROM THIS FIELD. Shame on you guys.

Hope this reaches you and you guys read this.

I never thought that this travels is so worst when it comes to customer service. I thought parveen travels is known because of its good service but no the worst it is.

I had booked a ticket from coimbatore to chennai from gandhipuram bus stop but they asked ne to come to some other location n I had to spend 100rs to get there

Second i booked a bus which leaves at 11 n had to wait till 12 in the night n no response from the staff

Parveen Travels service to Hyderabad has become worst. Mercedez Benz vehicle looks good to see. But always breakdown. Right now today 29/May/2015 my wife and daughter started at 8.30PM in chennai. As you all chennai traffic is unimaginable. Bus was breakdown in Ongole highway around 5 am on 30/05/2015, actually the bus should reach 5.30 AM in LB Nagar, Hyderabad, instead bus halted at 400 KMs away from Hyderabad. My wife and daughter have not taken food since morning today. Expected time to reach Hyderabad is around 2PM. I think Telengana govt should not allow Parveen travels to come Hyderabad, so that passengers will not book the bus here after. Service to Hyderabd should be canceled. I wanted Parveen travels to give back the bus fare as refund. A/c bus was changed to Non A/c Bus in Ongole.

Now I am travelling parveen travels I book window seat No 12 but my bus was cancelled so change my seat No 11. I asking Rajapalayam parveen travels office boys that person does not give correct responsibility. But I sacrifice for during my responsibility so sit seat No 11 but this seat not comfortable foot rest not here my legs are so painful plz repair the or correct the mistakes

Im travelling from Chennai to Pudukkottai today (03-Jul-2015) with my online booked ticket. The driver and assistant are worst ever seen.
I've been waiting for the bus from the reporting time and the bus came exactly 1 hour late from the time mentioned, Rushing with that, the didnt stop in the correct pickupoint, instead they stopped 100m far away and scolding me for that like they ate some dog poop on the way.Who are these , how dare they question me, silly bunch of donkeys, shouting to a lady!

As I booked my ticket in redbus, it mentioned it as 'RESERVED FOR LADIES', but there is a male sitting near me. Isnt it very silly for these cheap bunch of craps to know to allot seats for ladies? Arguing with these fools are of no use. I looked even the Parveen website to make a complaint, No option there. This makes this travel company unfit for people.


A Note to the Parveen Officials,
Never under-estimate any passenger, you earn only with the passengers, cheating them is like tasting your grandma's poop by yourself. Your future generations will also end up with curses of people who you dont even know.


NEVER PARVEEN !!!

WORST PEOPLE EVER!!!

very worst service from parveen travels .I travelled from Chennai to virudhunagar . i booked my ticket from guduvancherry bus stop in chennai . Bus suppose to reach on 9.20 PM . i waited at bus stop from 9 PM after a hour i asked to a guy sitting there when the bus will come he gave me perungulatur branch phone number and told me to contact them . After that I got to know that bus didnt stop at the particular bus stop where i booked i got driver number and called him bus crossed chengalpattu i was standing alone in guduvancherry even the guy who was there closed the shop and went away i waited more than 2 hours and they send me next bus . i was fed up with this guys and experienced very worst service from parveen travel

My worst experience ever. I booked bus for the travel on aug 30 2015 in 10.15 PM semi sleeper from erode to chennai. I got a call from the travel agent at 9 pm but i did not see the call cos i was busy in packing things . After seeing the call, i called back to that number twice but the line was in call waiting. So i directly left from my home to the boarding point and called again . A man picked and he said that the bus is been cancelled. I got shock. The time was 10 pm and i could not find alternate buses. The man spoke so irresponsibly and he blames me for not picking up the call. Even if he has informed me at 9 PM, how will i book for another bus. Bloody hell from a reputed travels . Because of irresponsibility i needed to take break journey . Got frustrated mentally and physically. No intimation . no responsibility, no apology but the agent is showing attitude as if he was correct. Very shame.

Fake bus timings..

We don't know when this travel bus come to boarding point and when it will be reaches to destination.

There is no importance for timing in this travels.

People who never bothered about timings they can happily travel I hope no one will be like that.

For me this is pathetic, may be this could be my last journey in parveen travels