[Resolved] HomeTown — Pathetic Service from HomeTown | |||
We have been purchasing goods from HomeTown (Ishanya Pune). 1. Walldrope. 2. Modular Kitchen 3. Miscellaneous Items over 25K. The worst service, we have received is on delivering the items on said date it has never happened, even after paying the full amount. We made the final payment for Kitchen on 27th March, its almost been 2 and half weeks, we are in trouble, our food is being cooked in the balcony in all heat. As after they delivered the goods, for assembling it they sent a local carpenter who are just naive in modular concepts. They just know how to drill and tighten screws. The main problems were, misalignment, wrong fixtures, gaps, loose and improper fittings. We had to complaint every day for 5 times atleast, so that we have atleast one person to come and have a look at problems. They promised anytime we face problem, a project manager would come to assist. It never happened, unless today we told them that we would file a case in Consumer Court. This post is mainly about people like who get in their glossy trap and find themselves in trouble later. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
I would advice customer NOT TO BUY PRODUCT FROM HOME TOWN, KOLKATA. They are the biggest cheater in Kolkata. I have ordered a dinning table under Advance Receipt No: [protected] dt. 28/08/2011 which was supposed to deliver within 3 days. Right now it is more than 20 days and there is no sign of delivery or status report from their end. We have tired of calling again and again. As per my last correspondance, they asked me to send email at ht.[protected]@futuregroup.co.in requesting for refund. Now they guys are kept neglecting my email and not ready to provide the refund against non-delivery of product.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
HOW CAN SUCH A BIGGEST CHEATER SURVIVE ?? I AM REALLY SHOCKED TO SEE SUCH PATHETIC SERVICE FROM FUTUREGROUP.
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Home Town — Pathetic Service
I purchased a small size IQ10 Locker from Home Town (Marathalli Bangalore), Same day Sales Manager told me that very next day a person from Home Town will come and install Locker in my house. But no body turned up. I kept calling their Locker department but they simply keep the receiver down and go some where. Now the way sales manager (name Adwin) talks is horrible, it seems as he is doing a favour to me by talking to me.I have never seen such a pathetic Service which Home Towns is delivering...
-Sandeep Singh