[Resolved]  Paytm — recharge

Address:West Medinipur, West Bengal

I am ABHIJIT DHARA i recharge my bsnl mobile but my recharge is not delver from bsnl but Rs.300-/is deduct from my a/c.my order no7183671on 23/10/11. Still now on 30/10/2011 I not received my recharge and paytm customer care not care to my problem. I send paytm customer care 10 email but my problem not solved. please help me get me my money back 300rs from this fraud website.and also warn people form using this website
thank u and waiting for ur positive reply . My email id [protected]@gmail.com
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Aug 13, 2020
Complaint marked as Resolved 
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i have recharged airtel ,circle Hyderabad on 05 august-2011 throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.
please make sure that this is taken care of. or else will report to consumer court
I have recharge my mobole no ([protected]) vodafone circle Andhra Pradesh on[protected] throught paytm.Com but I have not received recharge amount yet. Same will be deducted from my saving account.Please recharge it or refund my amount as soon as soon possible.

The Tranactions details of my payment is

Ticket No :[protected]
Registered user : [protected]
Mobile operator : Vodafone
Mobile number : [protected]
Recharge amount : 222.0
Payment mode : Hdfc Debit Card
Transaction date : 05-sep-2011 around 10:20 am
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
I AM IN ANDHRA MY ID shantha.[protected]@gmail.com . BUT PAYTM SITE WILL NOT OPEN TODAY ONWARDS. NOW WHAT CAN I DO NOW.
sir me paytm use ker reha tha lekin 2day problem hai mera contect no [protected]
My Order No : 42703185
Date Of Transaction : 13th july 2012

I didn't get my recharge or my bank account is also not credited for the amount of Rs. 20.
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

We have already completed the refund process of Rs. 20 from Paytm side for our Order Number 42703185.

Remember, if you do not see this balance in your bank account yet, it is because your bank does not reflect this refund instantly. You could check with them on time it takes for such refunds to show up.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
Hi,
[protected], this is my mobile number which has to be recharged but I didnot get balance butthe amount is deducted from my account. So, please help me to return my balance or recharge the amount.
My mail id is :- engineer.[protected]@gmail.com
SIR, I HAVE RECHARGE MY DISHTV FOR 250RS ON 7 JULY 2013 ORDER NO.[protected] BUT RECHARGED FAILED. I AGAIN HAVE RECHARGE MY DISHTV FOR 250RS AT ONCE ORDER NO.[protected]. SO I DO NOT GET MY BALANCE THE AMOUNT 500RS IS DEDUCTED ON MY ACCOUNT. SO SIR MY AMOUNT(500RS) TRANSFERED INTO PAYTM CASH.

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