[Resolved]  Pepe Jeans — it was torn in 1st wash

Address:

Pune, Maharashtra

Hello,

This is Mrs. Anagha A Kelkar from Pune. I bought a pepe jeans from FC road outlet for Rs.1799 in the month of july, just b4 the sale period. I wore it for 3-4 times and after that i washed the jeans. After the 1st wash it was actually torn on the lap. As there was festive season was going on from august, i didnt wear the jeans much after the wash.

But after diwali i went to the FC road outlet and told them the whole thing but they striaghtly told me that the jeans cannot be exchnaged after 3 mths. As my kid is small i could not make it early to go and show them but i showed them in 3 or max 3.5 mths. After some discussions the store manager told me that he will talk to the higher authority and get back to me else they will rafoo the jeans.
And the worst part on that the rafoo was also done so badly that my Rs.1799 are in vain. i think this is really not fair on their part. The amount invested in the jeans is not the small amount.

I hope i can get the right solution,,

Thanks
Anagha