[Resolved]  Kpn Travels — Poor Service for the money provided

Address:Salem, Tamil Nadu

Hi,

I travelled in KPN travels on 7th Nov 2010 from salem to Bangalore and I have never seen such a worst bad time management in travel like this.

The condition of the bus is so poor. Bus was scheduled at 11:45 A.M and bus came by 12, i believe if they tell the bus is schedules at 11:25, bus should leave the place by 11:45..... bus came only 12 and it took 45 mins for them to place all the passengers.

Finally it left at 12:45 P.M and to my shock with full load of bus, bus went to petrol bunk for filling in petrol, to hell with the company KPN........ i have never found a travels who fills petrol after passengers are in. They filled 222 litres of pertrol which took again 45 mins......

Finally it left from salem and hardly it would have travelled 30 mins, driver stopped telling bus is not starting and some one has to come from salem to fix it.

Believe it took 3 hrs for them to fix it. For a travel of 4 hrs they took 8.5 to reach bangalore.

Again with all this, they get into some places for 30 mins for parvel service, is that a passenger bus or parcel service bus......

It was raining heavily and driver is coolly telling wiper is not working, lights are not working, all our lives were in risk since driver could not see anything on road...... With that he was driving in 30KM/hr speed.

Even a government bus is far better that this ...... No time management, i wanted to spit on the owner of the company..........

The rate is 300 Rs, whereas a goverment bus rate is just 90 Rupees, where is the value for money. Think few people has thier flights in bangalore at 8 and they missed. Now is KPN gonna give thier money for air tickets. bulllshit.

I wont book ticket in KPN and wont suggest anyone to travel in that idiotic bus also...... such a bad service.......
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Aug 13, 2020
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Totally agree with the above comment. The quality of KPN travels has deteriorated considerably. The above incident was 'Diwali special' then few weeks after this there was another bonus again while traveling from Salem to Bangalore. The early morning 6:30AM KPN bus hit another truck infront near Krishnagiri and the windshield was shattered. By God's grace all the passengers in the front row seats were saved from the shattering glasses by the cloth screen also it didn't turn into a major accident. But the best part was due to the accident the door got jammed and cannot be opened. The emergency doors also got jammed and could not be opened. Passengers were literally locked in the bus as they could not get out at all. Later a ladder was brought and some passengers could get out thro' the shatterred wind shield opening. One female passenger got cuts and wounds while forced to do this circus of getting out thro' the wind shield. The KPN folks had the nerve to drive the same bus to Bangalore without carrying out any repairs.God saved the people on the bus that day. Stay away from KPN.

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    23B, Rajaji Street, , Swarnapuri, Salem, Tamil Nadu, India - 636004
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