Power Draft Facility of Axis Bank, Panihati Branch, West - Bengal — SUDDEN WITHDRAWAL OF POWER DRAFT FACILITY WITHOUT ANY PRIOR INTIMATION.

Address:

North 24 Parganas, West Bengal

Sir,
This is to bring Your kind notice that I,Mr.Samit Mukherjee,had been a savings Bank account holder(S/B A/C NO-[protected])
of Axis Bank,Panihati Branch,West-Bengal.
Since 2004, I had been enjoying a "POWER DRAFT FACILITY" offered by the Bank and for this process the concerned
Bank had been charging interest (Rs.-1,750/- P.M.,approx.) every month against it.
The Bank authority regularly renewed it on yearly basis till last year. But the problem starts now, when the Bank
authority blocked my savings account([protected]) without making me any prior intimation and when contacted with them,
they intimated me that the facility(POWER DRAFT FACILITY) given to me,had been withdrawn and it was their sole discretionary power
depending upon which they have blocked my account.
When I questioned the concerned Branch Manager, he replied that he hadn't any power to do anything as it was
a decision and steps were taken by the Central Office. The Man genuinely heard my complain but he had nothing to do with it.
Thereafter I have mailed a complain letter to "Eastern Regional Nodal Officer" and a Complain letter to the Branch
Manager as two of my cheques get bounced due to irresponsible attitude shown by the Banking Authority which was not supposed
to be as I had sufficient balance lying in my account to clear those two cheques.
On today when contacted the Branch Manager, Mr. Branch Manager told me a horrible story that
I shall not be allowed to operate my account as my account has been declared as NPA account and the balance that I'm having
right now considered as "RECOVERY OF NPA".
Now in this context my question to You is that,
Can it be possible by the Banking authority to do all this things one-sided?
Can they take such steps without giving us any intimation?
Can't they give me any chance to repay my loan systematically as they did at the time of offering the Facility?
Who will take the responsibility for the Humiliation of getting my cheque bounced without any reason?
How could they declare my account NPA as I was regularly making my payment against the 'POWER DRAFT
FACILITY?
Please go through the matter as I'm totally in a mess and I need a clear explanation from them
about this kind of harassment as I was being informed that I will never operate my account([protected]) again!

Thanking with anticipation.
Yours sincerely,
MR.SAMIT MUKHERJEE.
I/G-7,DHIMAN APPARTMENT,
PUBALI, 2ND FLOOR,FLAT NO.-C/3,
BAGUIATI,ASWININAGAR, KOLKATA,
PIN-700159,WEST-BENGAL.