We wish to inform you that you can reset your password by using 'Forgot password' link. Click on 'Forgot password' link, you need to answer the secret question which you had set at the time of first log-in. The system will prompt you to reset the password (I-PIN) by entering the new password and confirming the password by re-entering the same.
However, if you are unable to change the password with this option you need to request for re-issue of password.
To reissue the password (I-PIN), you need to submit the Subscriber details Change Request Form (S2 Form) with written application to your respective DTO (District Treasury Office) through DDO (Drawing and Disbursing Officer). You need to fill up ‘Section C’ of S2 form for reissue of I-PIN and T-PIN. After receiving your S2 form, DTO will capture the request for re-issue of I-PIN in CRA system. After receiving online request, CRA will reissue the password and your I-PIN envelope will be sent to your communication address registered with CRA. You can download the ‘S2 Form’ (Subscriber Details Change Request Form) from our website www.npscra.nsdl.co.in.
Further, for any information, you may reach us on our contact no. 022 2499 4200 or toll free number 1800 222 080(using your T-PIN) or email us on email@example.com
Thanks & Regards,
Subscriber Care Group